Technical Support Engineer

4 giorni fa


Milano, Italia Jr Italy A tempo pieno

Social network you want to login/join with:1.Responsible for training of agents, including training on products, installation and implementation, after-sales problem solving, robot uses and other related functions.2.Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to ensure customer satisfaction.3.Accompany with sales personnel to visit customers and provide on-site technical support; travel independently to conduct installation and implementation training for agents.4.Continuously follow up the use of products to improve customers' product usage.5.Provide technical support for the promotion of new products.For example, demonstrate new product functions, build demonstration platform, assist sales engineers to carry out technical communication with customers.6.Responsible for the output of technical documents, including configuration scheme, implementation scheme, trouble-shooting manual, etc.7.Continuously follow up the quality performance of products and put forward suggestions for technical improvements.Requirements:1.Bachelor's degree in science and engineering preferred, Italian and Chinese can be used as working language.2.Minimum 1 year of technical or after-sales team management experience in Mechanical automation industry is preferred.3.Strong sense of responsibility, detail-oriented, strong execution ability, and adaptability to frequent business trips or stationing.#J-*****-Ljbffr



  • milano, Italia Hisense A tempo pieno

    The Pre-Sales Engineer will drive the technical support and applications of VRF systems and other light commercial AC during the sales process.You will be responsible for producing all technical aspects of tender responses and written customer proposals.Occasionally, you will demonstrate or present HVAC solutions to customers.You will work closely with the...


  • milano, Italia Hisense A tempo pieno

    The Pre-Sales Engineer will drive the technical support and applications of VRF systems and other light commercial AC during the sales process.You will be responsible for producing all technical aspects of tender responses and written customer proposals.Occasionally, you will demonstrate or present HVAC solutions to customers.You will work closely with the...


  • milano, Italia Sangfor Technologies A tempo pieno

    Job OverviewTechnical Support Engineer – Customer‑Facing support with on‑site and remote tools. Provide POC, demos, training, and troubleshoot network solutions for partners and end users.ResponsibilitiesEngage customers face‑to‑face and remotely to deliver technical support, POC development, and product demonstrations.Handle technical exchanges,...


  • Milano, Italia Sangfor Technologies A tempo pieno

    Job OverviewTechnical Support Engineer – Customer‐Facing support with on‐site and remote tools. Provide POC, demos, training, and troubleshoot network solutions for partners and end users.ResponsibilitiesEngage customers face‐to‐face and remotely to deliver technical support, POC development, and product demonstrations.Handle technical exchanges,...


  • Milano, Italia Sangfor Technologies A tempo pieno

    Job OverviewTechnical Support Engineer – Customer‐Facing support with on‐site and remote tools. Provide POC, demos, training, and troubleshoot network solutions for partners and end users.ResponsibilitiesEngage customers face‐to‐face and remotely to deliver technical support, POC development, and product demonstrations.Provide training to internal...


  • Milano, Italia Sangfor Technologies A tempo pieno

    Responsibilities: Face-to-face engagement (on-site support) with Customer to provide Technical Support In charge of or assist on POC (Proof of Concept), Demonstration, Presentation, technical exchanges, tracking and fixing technical issue, training partner and customer. Technical support by phone, email and another remote way. Provide training to internal...


  • Milano, Italia Viking EMEA A tempo pieno

    The Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...


  • Milano, Italia Viking EMEA A tempo pieno

    The Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...

  • Field Service Engineer

    4 settimane fa


    Milano, Italia ITEX A tempo pieno

    Overview Afimilk, a global leader in dairy farming technology, is looking for a Field Service Engineer to join their team. Afimilk provides cutting-edge solutions for dairy herd management, improving farm efficiency, animal welfare, and milk production quality. Summary As a Field Service Engineer at Afimilk, you will be responsible for the installation,...


  • Milano, Italia Sécheron Sa A tempo pieno

    A global leader in electrical engineering is seeking a dynamic Technical Customer Support Engineer in Milan to provide technical support to clients in France and Italy.The ideal candidate will have at least 3 years of experience in customer support within the railway or power electrical fields, and must be fluent in English, French, and Italian.This role...