Senior Fulfillment Programs Manager

4 giorni faJob ID: | Amazon.com Services LLC - A57Multiple Positions AvailableIdentify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions.Drive development efforts and manage priorities for project/program completion, including operational solutions.Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions.Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness.Evaluate effectiveness of current or future fulfillment channel performance.Collaborate with other departments to integrate with business systems and processes.Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations.Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators.Manage cross-functional teams and/or third-party vendors for implementation of project/program requirements.Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions.Domestic and/or international travel up to 30% may be required.(40 hours / week, 8:00am–5:00pm, Salary Range $147,742/year–$185,000/year)Amazon.com is an Equal Opportunity –Affirmative ActionEmployer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.Basic QualificationsMaster's degree or foreign equivalent in Business Administration, Management, Finance, Engineering, Operations Research, or a related field and one year of experience in the job offered or as a Program/Project Manager, or a related occupation.Employer will accept a Bachelor's degree or foreign equivalent and five years of experience as equivalent.One year of experience in the following skills:Managing operations projects from design to implementation for large-scale fulfillment solutions; experience with selection optimization; and working with statistical analysis and data mining tools utilizing Excel, Tableau, or SQL.Experience in program management, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery.Experience in working in the business procurement organization of a consumer market segment company or related industry experience in supply chain/transportation operations, direct-to-customer fulfillment/distribution center/operations, general management, or engineering operations.The pay range for this position in Santa Clara, CA is $147,742/year–$185,000/year; however, base pay offered may vary depending on job-related knowledge, skills, and experience.A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.Preferred QualificationsAll applicants must meet all the above listed requirements.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.#J-*****-Ljbffr