Concierge - The Excelsior Florence
1 settimana fa
POSITION SUMMARY Respond to guest requests for special arrangements or services (., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Contact appropriate individual or department (., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.Review shift logs/daily memo books and document pertinent information in logbooks.Monitor club lounge for seating availability, service, safety, and well-being of guests.Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.Comply with quality assurance expectations and standards.Stand, sit, or walk for an extended period of time or for an entire work shift.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS Education: High school diploma or .equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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Concierge - The Excelsior Florence
23 ore fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25189809 **Job Category**Rooms & Guest Services Operations **Location**The Excelsior a Luxury Collection Hotel Florence, Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Respond to guest requests for special arrangements or services...
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Facchino - The Excelsior Florence
3 giorni fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25126174 **Job Category**Housekeeping & Laundry **Location**The Excelsior a Luxury Collection Hotel Florence, Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management SCOPO DELLA POSIZIONE Supporta il Primo Portiere e la Prima Governante...
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Finance Trainee, The Westin Excelsior
22 ore fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**24217910 **Job Category**Management Development Programs/Interns **Location**The Westin Excelsior Florence, Piazza Ognissanti 3, Florence, Italy, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship Program...
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Welcome Hostess
2 settimane fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25105693 **Job Category**Food and Beverage & Culinary **Location**The Westin Excelsior Florence, Piazza Ognissanti 3, Florence, Italy, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by finding a clean,...
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Facchino - The Excelsior Florence
3 giorni fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25126174 **Job Category**Housekeeping & Laundry **Location**The Excelsior a Luxury Collection Hotel Florence, Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...
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Finance Trainee, The Westin Excelsior
22 ore fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**24217910 **Job Category**Management Development Programs/Interns **Location**The Westin Excelsior Florence, Piazza Ognissanti 3, Florence, Italy, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship Program...
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Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25093760 **Job Category**Housekeeping & Laundry **Location**The Westin Excelsior Florence, Piazza Ognissanti 3, Florence, Italy, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management SCOPO DELLA POSIZIONE Supporta il Primo Portiere e la Prima Governante occupandosi del trasporto...
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Maintenance Coordinator- The St. Regis Florence
1 settimana fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25108083 **Job Category**Engineering & Facilities **Location**The Westin Excelsior Florence, Piazza Ognissanti 3, Florence, Italy, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Coordinate with other departments using telecommunications devices in order to respond to...
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Commis de Rang
23 ore fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25158532 **Job Category**Food and Beverage & Culinary **Location**The Excelsior a Luxury Collection Hotel Florence, Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management La figura del Commis de Rang si occuperà, sotto la supervisione del...
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Commis de Bar
6 giorni fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25171390 **Job Category**Food and Beverage & Culinary **Location**The Excelsior a Luxury Collection Hotel Florence, Piazza Ognissanti 3, Florence, Tuscany, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management La figura del Commis de Bar si occuperà, sotto la supervisione del Bar...
