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Customer Journey Expert – Test Manager
10 ore fa
Key ResponsibilitiesLead the QA strategy and execution across multiple banking applications including core banking, mobile banking, internet banking, and payment and regulatory systems.Manage Functional, Integration, Accessibility, Compatibility, Regression testing activities at program / tribe level.Collaborate with business analysts, developers, and other teams to ensure test coverage of business-critical and regulatory scenarios.Oversee test automation initiatives using industry-standard tools and frameworks.Ensure traceability of test cases to business and regulatory requirements and for audit, SOx, Risk controls.Manage defect lifecycle and ensure timely resolution of issues.Prepare and present test metrics, risk assessments, and quality reports to senior stakeholders.Coordinate with external vendors and third-party systems for end-to-end testing.Ensure testing processes comply with internal audit and external regulatory standards.Develop a team of internal and external test engineers.QualificationsDegree in STEM or higher.8+ years of experience in software testing, with at least 4 years in a test manager role.Proven experience in banking or financial services domain.English C1 level.ISTQB Advanced Test Manager Level certification or equivalent.Preferred SkillsExperience with test automation tools and test management platforms (e.g., Azure DevOps Test Plan).Familiarity with Agile, DevOps, and CI/CD practices.Excellent communication and stakeholder management skills.Experience with testing APIs, microservices, cloud-based banking platforms.Knowledge of business and operational processes of the bank.Manage teams and people.Build relationships and care network management.Working ConditionsFull TimePermanentLocation: Milan (hybrid)The Benefits of Joining INGSuper flexible smart workingCompetitive base salaries and performance based bonusesDiverse cultures & Innovative mindsetsInternational EnvironmentCommitment to sustainabilityLots of training development opportunities to help you growLots of moments dedicated to physical and mental well-beingA special day off when it is your birthday: we call it #doyourbirthdayFree water & coffee at the officeOur CommitmentDiversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.#J-*****-Ljbffr
