Infrastructure Interaz Technical Program Manager, Global Connectivity Infrastructure Delivery

Infrastructure InterAZ Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber DeploymentJob ID: ******* | Amazon Data Services, Inc.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Report to the NASA GCID-FD Deployment Manager, and update regularly with NASA and Global Senior management.- Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy.- Vendor management to deploy on time, measure progress, and rate through quality key performance indicators.- Develop a focused quality management program that tracks defects, mitigates risks, standardizes root-cause analysis, and implements key performance measures to rate vendor success.- Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders.- Periodically report on the overall network development program status across the assigned region.- Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.- Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.- Interact with engineers, technicians, vendors and senior management on a daily basis.- Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers.- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.- Coordinate access and approvals to security-regulated sites.- Develop, maintain, and adjust network maintenance schedules with an emphasis on flexibility and minimal disruption.- Provide input to cross-functional teams on fiber delivery, planning, and scheduling from a deployment perspective.- Assess field conditions and ground realities to determine optimal deployment methods for smooth customer handoff.About the teamThe Global Infrastructure Fiber Deployment team is the premier cloud infrastructure delivery organization, drawing on a wide variety of skills and backgrounds from telecommunications, civil engineering, fiber characterization and network planning.The team constructs and delivers bleeding-edge hyperscale networks across the North and South American regions.Basic Qualifications- 3+ years of technical infrastructure management experience.- Knowledge of best practices and emerging technologies related to infrastructure (e.g., network, data center, hardware, software).- Experience with varying scenarios of infrastructure builds.Preferred Qualifications- Horizontal Utility Civil experience.- Fiber Splicing and Testing.- Inline Amplifier experience.Equal OpportunityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.Posted: January 16, **** (Updated 1 day ago)#J-*****-Ljbffr