Remote Cx Operations Lead: Onboarding

About The CompanyAt Smartness, we are building the future of hospitality tech.Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed.Backed by top international investors and named one...

About The Company At Smartness, we are building the future of hospitality tech.Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed.Backed by top international investors and named...

A technology company in Milan seeks an Onboarding Lead to own the customer onboarding process from start to finish.This position involves mapping chaotic processes into structured workflows and ensuring customers are guided throughout their implementation of operational systems.The ideal candidate will have strong project management skills, technical fluency...

A leading global technology firm is seeking a Growth Lead for Italy to scale operations and manage day-to-day performance of local Operators. This strategic and operational role requires over 7 years of experience in business development, particularly in technology or fintech. Responsibilities include driving user growth, ensuring compliance with...

A dynamic technology company in Milan is seeking an Onboarding Lead who will manage the end-to-end onboarding process for customers in the software development industry.You will convert chaotic processes into structured workflows, ensuring successful integration.The role requires strong project management skills and technical fluency with APIs.Compensation...

A leading retail marketing platform in Italy is seeking a Programmatic Publisher Onboarding Manager to lead the onboarding of programmatic publishers and grow high-quality supply.You will collaborate with various teams to ensure smooth operations and scale inventory.Candidates should have hands-on experience with DSPs and a strong understanding of...

Lead customer onboarding, mapping processes, collecting data, and configuring workflows, bridging customers, product, and engineering.Salary €40k-€60k.

Process Lead (Spanish), Alexa Shopping Operations At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations.We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales.Our primary focus lies in handling annotations for...

A leading technology firm in Torino seeks an Applied Scientist to join their Trust CX Innovations team.The candidate will lead research in generative AI, focusing on model optimization and AI safety.With a PhD or equivalent experience, the ideal candidate will have a strong programming background and contribute to impactful AI innovations that enhance...

A leading e-commerce company in Torino is seeking an Applied Scientist for their Trust CX Innovations team.You will lead research in generative AI, focusing on trust-preserving techniques, and collaborate with various teams to enhance AI safety and privacy.Ideal candidates should have over 3 years of experience in model creation, a PhD or Master's degree,...