Customer Expansion Team Leader
1 settimana fa
Job DescriptionReporting directly to our COO, you will be the core of our expansion strategy.You won't just be a manager, but a strategic coach tasked with maximizing the customer lifecycle and value.Key ResponsibilitiesAs the Sales Upsell Leader, you will be primarily responsible for :Leading and motivating a team of Customer Expansion Specialists, ensuring high performance and a quality commercial approachDefining the Upsell strategy across various client segments, optimizing processes and minimizing the churn rate.Promoting a consultative sales model, helping doctors understand the value of the proposed solutions and how they can impact their business.Analyzing portfolio data, identifying growth opportunities and areas for improvement.Working closely with Marketing, Customer Success, and Product to create effective campaigns, initiatives, and materials.Monitoring weekly and monthly KPIs, ensuring accurate forecasting.QualificationsWe are looking for3–5 years of experience in sales / customer expansion roles (upselling, inside sales, account management).Ability to lead teams and improve performance through coaching, processes, and analysis.Experience in SaaS, digital, or tech environments.Analytical skills and familiarity with KPIs, metrics, and CRM (Hubspot / Salesforce).Professional knowledge of English language.Nice to Have1–2 years of experience managing goal-oriented teams focused on business objectives.Experience selling marketing products (e.G., Google Ads).Interest in the healthcare sector.Additional InformationWhat we offer :Total compensation aligned with your experience.Uncapped commission plan.Welfare for you and your family.Ticket restaurants.Smartworking policy 50%, based in Rome.Key role in a fast-growing, high-impact company.Selection process :Phone / video screening with HR.Interview with Customer Expansion Team Leader.Interview with COO.Interview with CEO.#J-*****-Ljbffr
-
Customer Expansion Team Leader
2 settimane fa
Lazio, Italia Altro A tempo pienoMioDottore, part of Docplanner Group , in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare...
-
Customer Expansion Team Leader
1 settimana fa
Lazio, Italia Docplanner A tempo pienoMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare...
-
Customer Expansion Team Leader
4 giorni fa
Lazio, Italia Miodottore A tempo pienoPeople Experience Business Partner presso MioDottoreMioDottore, part of Docplanner Group, in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM.We develop digital Apps and software solutions for doctors, clinics, hospitals,...
-
Customer Experience Team Leader...
2 settimane fa
Lazio, Italia Altro A tempo pienoCarglass è parte di un gruppo internazionale, il gruppo Belron®, presente in oltre 35 Countries e leader mondiale nella riparazione e sostituzione dei vetri auto.Attraverso la nostra rete di centri di assistenza, officine mobili e di un Contact Center specializzato, offriamo su tutto il territorio italiano il massimo delle tecnologie, dell'esperienza e...
-
Team Leader Customer Care
2 settimane fa
Lazio, Italia Altro A tempo pienoAzienda Azienda operante nel settore dei serviziOfferta La risorsa, inserita nel ruolo di Team Leader Customer Care, gestirà un team di 4 persone.Sarà il punto di riferimento per i responsabili degli altri team con cui collaborerà a stretto contatto per il miglioramento dei processi operativi.Si occuperà, inoltre, delle seguenti attivitàassistenza pre e...
-
| Team Leader Customer Service | 140159 |
1 settimana fa
Lazio, Italia Orienta Agenzia Per Il Lavoro A tempo pienoOrienta S.p.A. - Società Benefit, filiale di Cuneo, ricerca per azienda informatica operante in ambito sanitario un/aTEAM LEADER CUSTOMER SERVICELa figura si occuperà di guidare e coordinare il team dedicato al supporto e alla gestione dei clienti, garantendo la qualità del servizio e contribuendo al miglioramento continuo dei processi di...
-
| Team Leader Customer Service | 140159 |
1 settimana fa
Lazio, Italia Orienta Agenzia Per Il Lavoro A tempo pienoOrienta S.p. A. - Società Benefit, filiale di Cuneo, ricerca per azienda informatica operante in ambito sanitario un / aTEAM LEADER CUSTOMER SERVICELa figura si occuperà di guidare e coordinare il team dedicato al supporto e alla gestione dei clienti, garantendo la qualità del servizio e contribuendo al miglioramento continuo dei processi di...
-
Wss Expansion Sales Specialist
2 settimane fa
Lazio, Italia Xylem A tempo pienoJoin to apply for theWSS Expansion Sales Specialistrole atXylem2 days ago Be among the first 25 applicantsJoin to apply for theWSS Expansion Sales Specialistrole atXylemThis role involves identifying the needs of current and potential customers for legacy Evoqua ISS products (now known as WSS Expansion) and offering tailored solutions.Key responsibilities...
-
Senior Global Expansion Operations Lead
2 settimane fa
Lazio, Italia Informatica Software A tempo pienoA global leader in operational expansion is seeking a Senior Manager for Expansion Operations to lead global expansion initiatives, manage cross-functional projects, and oversee operational readiness for new markets.This role requires strong project management skills, a deep understanding of global growth processes, and a proven ability to mentor teams.The...
-
Francophone Customer Service Team Leader
1 settimana fa
Lazio, Italia Randstad Italia A tempo pienoUna primaria azienda di reclutamento cerca un Team Leader Customer Service madrelingua francese a Milano.Il candidato ideale avrà esperienza nella gestione di team nel settore dell'assistenza clienti.Il ruolo richiede ottime doti comunicative e capacità di problem solving.Si offre un contratto di somministrazione con un salario annuale compreso tra...
