Information Technology Support Technician

2 settimane fa

Padova, Italia Sharp Brains A tempo pieno

Job Details:Position: IT Support Technician L1 (On-site)Role Type: FTEWorking Days: 5 Days in a week Contract duration: 2 months (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)Languages required: English (B2), Italian (B2)Role – Onsite Deskside Support (L1/L2) Key Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.4. Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.5. Administered approved software installations, updates, and security patching in coordination with IT policies.6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients.7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement.8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages.9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance.10. Assisted with Active Directory tasks, basic user account management, and smart hands support.11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference.12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling.13. Followed ITIL practices for incident, problem, and service request management in corporate environments.

  • Information Technology Support Technician

    1 settimana fa

    Padova, Italia Sharp Brains A tempo pieno

    Role Type: FTE Working Days: 5 Days in a week Contract Type: Freelance / B2B contract Experience Required: More than 3 years as IT Support. Site Address: Padova Metropolitan Area, Italy (On-Site) Responsibilities Provided end‑to‑end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues....

  • Information Technology Support Technician

    1 settimana fa

    Padova, Italia Sharp Brains A tempo pieno

    Role Type: FTEWorking Days: 5 Days in a weekContract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)ResponsibilitiesProvided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.Handled IMAC...

  • Information Technology Support Technician

    1 settimana fa

    Padova, Italia Sharp Brains A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: FTEWorking Days: 5 Days in a weekContract duration: 2 months (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)Languages required: English (B2), Italian (B2)Role – Onsite

  • Information Technology Support Technician

    2 settimane fa

    Padova, Italia Whatjobs A tempo pieno

    Job Details:Position: IT Support Technician L1 (On-site)Role Type: FTEWorking Days: 5 Days in a weekContract duration: 2 months (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Padova Metropolitan Area, Italy (On-Site)Languages required: English (B2), Italian (B2)Role – Onsite Deskside...

  • Information Technology Support Technician

    2 settimane fa

    Padova, Italia Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: FTE Working Days: 5 Days in a week Contract duration: 2 months (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years as IT Support. Site Address: Padova Metropolitan Area, Italy (On-Site) Languages required: English (B2), Italian (B2) Role – Onsite...

  • Information Technology Support Technician

    2 settimane fa

    Padova, Italia Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: FTE Working Days: 5 Days in a week Contract duration: 2 months (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years as IT Support. Site Address: Padova Metropolitan Area, Italy (On-Site) Languages required: English (B2), Italian (B2) Role – Onsite...

  • Information Technology Support Specialist

    1 settimana fa

    Padova, Italia Sharp Brains A tempo pieno

    Job Title International Technical Recruiter at Sharp Brains | Headhunter | Talent Acquisition Specialist | Payroll Specialist | IT Recruitment | EUC | Network… Role Overview Role Type: Full Time Freelance Contractor Working Days: Monday to Friday Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Site Address: Padova, Italy...

  • Information Technology Support Technician

    2 settimane fa

    Greater Padova (Padua) Metropolitan Area, Italia Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: FTE Working Days: 5 Days in a week Contract duration: 2 months (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years as IT Support. Site Address: Padova Metropolitan Area, Italy (On-Site) Languages required: English (B2), Italian (B2) Role – Onsite...

  • Information Technology Support Specialist

    2 settimane fa

    padova, Italia Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: Full Time Freelance Contractor Working Days: Monday to Friday Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 1 year as IT Support. Site Address: Padova, Italy (On-Site) Languages required: English (B2), Italian (B2)

  • Information Technology Support Specialist

    2 settimane fa

    padova, Italia Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: Full Time Freelance Contractor Working Days: Monday to Friday Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 1 year as IT Support. Site Address: Padova, Italy (On-Site) Languages required: English (B2), Italian (B2)