Inside Sales Specialist

CoverflexWork changed.Pay didn't.Coverflex exists to make compensation work for everyone.Pay is still rigid, fragmented, and hard to feel.We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance, and more.Our platform is simple for HR and meaningful for employees.We provide choice, smarter compensation tools, and empowerment.??TL; DR (The Essentials)Role: Inside SalesSeniority Level: JuniorType: Individual ContributorLanguages: Italian (main) / English (required)Main Tools: HubSpot, Notion, Slack, ChatGPTLocation: Remote (Italy)Compensation:Base Salary: €28,000 – €33,000Bonus / Commissions: €12,000 – €14,000Equity: YesBenefits: All Coverflex benefits applyYour ImpactYour role will play a major role in our success because you will help expanding Coverflex's acceptance network among small merchants in Italy.You'll identify, contact, and onboard new partners, driving merchant acquisition and ensuring that users enjoy a seamless, frictionless experience when using Coverflex.You'll know you're successful when, after 90 days, you've signed new merchants consistently, you've established an effective outreach rhythm and CRM discipline and you've contributed to stronger local presence and merchant satisfaction.How we'll measure success:Main KPI 1: number of new merchants signedMain KPI 2: number of merchants contacted/engagedMain KPI 3: number of small chains engaged and signed? Reality Check - What Makes This Role HardLet's be real - here's what makes this role challenging:this is a high-volume sales role.You'll be handling around 100 activities per day, contacting small businesses, supermarket owners, and restaurant managers.It demands high energy, self-motivation, and consistency.The hardest part?Keeping enthusiasm and engagement high, avoiding monotony, and staying laser-focused on targets every single dayYouMust-haves (evidence, not years)2+ years of B2B sales experience (ideally welfare, payments, or digital services)Proven outbound sales and remote closing skills (phone, email, WhatsApp)Strong negotiation and cold-calling experience, especially with SMBsOrganization, autonomy, and discipline in managing your pipelineMotivation to optimize scripts and improve conversion rateExcellent communication in Italian and EnglishCurious, proactive, and data-driven mindsetNice-to-haveExperience in the benefits, fintech, or welfare marketFamiliarity with SMB or retail acquisitionExperience in remote selling and multi-channel communicationHubSpot CRM masteryYour DNACuriosity: you ask why before howOwnership: you take initiative and act like a founderEnergy: you bring enthusiasm and perseverance to repetitive tasksClarity: you communicate simply and effectivelyCollaboration: you share learnings and help teammates growYou'll probably find this frustrating if...You need constant reassurance or close supervisionYou struggle with routine or high activity volumesYou dislike cold calling and goal-driven environmentsYou prefer rigid processes over flexibilityManager & TeamMeet Your ManagerHiring Manager: Stefano Alicicco – Head of Networks – SMBLocation: ItalyLinkedIn Profile: Snapshot:Energy: positive, relaxed, optimistic, but highly focused and results-orientedCommunication: direct and informalFeedback Style: gentle, honest, and straightforwardHow to work with me - in the Manager's own words:"I see myself as part of the team, not above it. My job is to help you succeed — I work for you. We'll have fun, push hard, and aim high together. I'm friendly and accessible, but I expect full commitment, precision, and a winning attitude every day.If you bring energy and ownership, you'll always have my trust and support."Your TeamYou'll work day-to-day with:Fabiola Caruso, Network Manager, Panarelli, Inside Sales Specialist, Troise, Inside Sales Specialist, Lo Schiavo, Inside Sales Specialist, Stakeholders:Wider Network TeamSuccess TeamSales TeamTeam Rituals:Weekly performance & project call (Monday)Morning coffee for team bondingWeekly 1:1 with ManagerFriday pitch shadowing, brainstorming & week wrap-upAccess & Belonging (Equal Opportunity)We hire for impact and potential, not pedigree.We welcome applications from people with non-linear careers, career breaks, caregiving gaps, and those changing fields.No discrimination on the basis of age, disability, gender identity/expression, marital or family status, pregnancy, neurodivergence, race/ethnicity, religion/belief, gender, sexual orientation, or any other protected ground.Assessment fairness:We anchor on evidence of outcomes (what you shipped, moved, or influenced).We actively de-bias by using structured rubrics, multiple assessors, and blind screening most of the time (we won't know your name, gender, or personal info until the interview stage).Application ClarityNo cover letter required.Apply with your LinkedIn or upload your CV.You may be asked a few short, relevant questions.Total candidate time investment: ~2–3 hours end-to-end.Hiring Stages (What to Expect, Why & How Long)1.CV Screening — Signal check vs must-havesDone by People + Hiring Manager.You'll hear from us within 7 business days.2.Role-Fit Questionnaire (async)Purpose: capture signals your CV can't (languages, tools, scenario judgement) and calibrate seniority.Format: multiple choice + short answers.Accessibility: prefer a call?Tell us - we'll swap for a short chat.3.Quick Interview (Intro Call) - Mutual fit & context - 30 minWith People.Covers role scope, salary, location, and timeline.4.Hiring Manager Interview - Deep dive into your work - 45 minStructured around outcomes, decisions, and collaboration.5.People Interview - Allow us to know you- 45 minWith People.Stress-free virtual coffee, focused on getting to know you as a person.We talk about culture, beliefs, and purpose.6.Team Chat - Meet the country manager - 30 min7.Final Conversation (CEO / C-Level) — Values, strategy, and your growth - 30 minOptional: References (2–3 people who've seen your recent work) - async.?? Speed & CommunicationDecision: within 4 weeks of your application.Updates: weekly if the process runs longer.Scheduling: interviews between 10:*****:00 CET (flexible across Europe).Feedback: from the Case stage onwards, you'll always receive written or verbal feedback - what went well, and what to strengthen next time.#J-*****-Ljbffr