Job Opportunity – Reception Manager Le Dune Piscinas – 5 Luxury Resort|Sardinia
12 ore fa
Role Description We are seeking a dynamic Reception Manager to join our team on a full-time basis.For the next season, will offer a seasonal contract from May **** to November ****, with the possibility of renewal at the end of the season and potential conversion to a permanent contract thereafter.As Reception Manager, you will be responsible for overseeing and coordinating all reception activities, ensuring that every guest receives a warm, professional, and welcoming experience.Your role includes providing guests with information, assisting with their needs during their stay, and maintaining high standards of guest service to ensure a comfortable and enjoyable experience for all visitors.QualificationsExperience in guest satisfaction, customer satisfaction, and customer serviceExperience in managing receptionist duties and training staffKnowledge of foreign languages is required: English is mandatory, German and French highly desirableBachelor's degree in Hospitality ManagementExperience in luxury hospitality industryRole ObjectivesManages guest check-in and check-out, ensuring an efficient and pleasant processResponds to guest questions and requestsHandles guest complaints, attempting to resolve problems in a timely and satisfactory mannerCreates a positive and welcoming atmosphere for guests, making them feel welcome and comfortableSupervises and trains front desk staff, ensuring that they provide high quality serviceCreates and assigns shifts, ensuring adequate service coverageMonitors staff performance and provides constructive feedbackOversees the booking office and assists its operators with the daily dutiesIs responsible for the hotel's payments and, therefore, manages and verifies them and carries out the daily cash closing, ensuring accuracy and compliance with proceduresKey skills and competenciesExcellent communication and public interaction skillsStrong customer service orientation and skill in problem solvingLeadership, organizational and management skillsAbility to work in a team and under pressureKnowledge of Rooms management and service in the luxury segmentMinimum requirementsFlexibility to work evenings, weekends, and holidaysMinimum 2 years' experience in the roleHigh school diploma: degree in Hospitality Management preferredWe OfferAccommodation is provided for the entire duration of the seasonAt the end of the season, the employment relationship may be extended to the closing period, with booking activities to be carried out at the company's registered office or another location to be determinedOpportunity to grow professionally in a luxury resort environmentSalary commensurate with experience and level of expertise#J-*****-Ljbffr
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Lazio, Italia Autentico Hospitality A tempo pienoA luxury hospitality firm in Sardegna, Italy, is seeking a dynamic Reception Manager for a seasonal full-time position from May to November ****.The ideal candidate will have over 2 years of experience in managing reception activities, ensuring high standards of guest service, and supervising staff.The role offers accommodation and the potential for contract...
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