Customs Entry Writer

We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our nextCustoms Entry Writer.Is that you?You'll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA).You'll serve as a knowledgeable customer advocate, committed to providing excellent levels of customer service through subject matter expertise and strong sense of accountability and urgency.Our dynamic and comprehensive training program will set you up for success.You will participate in a mix of group activities, self-guided learning, plus coaching and mentoring to help you become an expert in our systems and processes and provide on-going regulatory training.Many of our successful Customs Entry Writers go on to expand their careers with us in Global Compliance, Sales or Account Management, which makes this role a terrific introduction to C.H. Robinson and a way to start, refresh, or enhance your career.If this all sounds good, let's talk more about what you'll be working on:ResponsibilitiesServe as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction.Demonstrate mastery with respect to the customs brokerage products' standard operating procedures (SOP) and best practices.Begin to develop the skill to serve as a custom's trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients.Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service.Required QualificationsFluent in English and ItalianMinimum of 1 year of customs entry-writing experiencePreferred QualificationsValues a diverse and inclusive work environmentProficient in Microsoft Office Suite of programsExcellent communication, prioritization, and multi-tasking skillsProven track record of strong customer service skills, interacting with customers and being client focusedExcellent follow up with customers and the networkCritical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needsHigh level of attention to detailAbility to work in a fast-paced and deadline-driven office environmentBachelor's degreeIf this sounds like the job for you, let's talkWe can't wait to hear from you.Questioning if you meet the mark?Studies have shown that some individuals may be less likely to apply unless they match the job description exactly.Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong.If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few.You may just be our next great fit#J-*****-Ljbffr