Customer Success Specialist,Life Sciences

1 settimana fa


Lazio, Italia Jove A tempo pieno

Customer Success Specialist, Life SciencesAbout the jobJoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their research, teaching and learning.Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford.As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.The RoleThe Customer Success Specialist, Life Science will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in Italy to integrate JoVE's content into their syllabi and support training and research activities.Please share your updated resume in EnglishResponsibilitiesCustomer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom.Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshopsDeveloping relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meeting, emails, tailored projects etc.)Providing customer feedback to sales, product and marketing teamsDelivering Product Awareness within new and ongoing customer Universities and Research InstitutesMaintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retentionRequirementsBachelor or Master degree in Life Science disciplinesFluent in Italian with proficiency in English.Prior working experience in laboratory settingsExperience in Science Communications or Customer-facing roles is considered a plusThorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or PsychologyDemonstrated ability to deliver excellent presentations for large and small groupsProven ability to network with faculty, scientists and decision-makersWhy Join JoVE?When working with JoVE, you can expect salary and benefit package competitively placed within the local marketYou will make a direct impact in accelerating science research and in improving student learning in science educationOpportunity to work with global teams and in an environment that promotes innovation and collaborationOur strong promotion from within culture draws a clear path to advance your career with usSeniority levelMid-Senior levelEmployment typeFull-timeJob functionScience, Education, and ConsultingIndustriesE-Learning Providers and Higher EducationReferrals increase your chances of interviewing at JoVE by 2x#J-*****-Ljbffr



  • Lazio, Italia Jove A tempo pieno

    A leading e-learning provider is seeking a Customer Success Specialist in Rome, Italy.This role involves outreach to researchers and educators, presenting JoVE's resources, and building relationships with key decision makers in academic institutions.The ideal candidate has a degree in life sciences, fluency in Italian, and experience in customer-facing...


  • Lazio, Italia Altro A tempo pieno

    Customer Success Specialist, Life Sciences About the jobJoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their research, teaching and learning.Our institutional clients comprise over 1,000 universities, colleges, and...


  • Lazio, Italia Beckman Coulter Life Sciences A tempo pieno

    A leading life sciences company is looking for an Advanced Field Service Engineer to provide field support within northeast Italy.This role requires 3–5 years of experience in servicing high-tech research instruments, along with a high school diploma or degree in electronic engineering.Responsibilities include responding to customer calls, performing...


  • Lazio, Italia Altro A tempo pieno

    A leading global company in life sciences is seeking a Product Sales Specialist based in Venice, Veneto, to drive sales and expand profit margins.The ideal candidate will possess a minimum of 4 years of sales experience in the Life Science market, strong communication skills, and a degree in Life Sciences or equivalent experience.This full-time role involves...


  • Lazio, Italia Leica Microsystems A tempo pieno

    A cutting-edge life sciences company is seeking a Product Sales Specialist to accelerate sales growth in Italy.This remote position requires strong sales experience (4+ years) in the Life Science market, excellent communication skills, and fluency in Italian and English.Responsibilities include achieving sales targets, managing customer relationships, and...


  • Lazio, Italia Leica Microsystems A tempo pieno

    A leading life sciences company is seeking a Product Sales Specialist in Italy.This remote role involves driving sales growth, executing sales plans, managing key account relationships, and ensuring customer satisfaction.Candidates should have at least 4 years of sales experience in the life sciences market, a relevant degree, and be fluent in both Italian...


  • Lazio, Italia Leica Microsystems A tempo pieno

    A leading medical equipment company in Italy is looking for a Product Sales Specialist to join their West Team.The role involves executing sales plans, preparing sales forecasts, and maintaining customer relationships.Candidates should have at least 4 years of sales experience in the Life Science market, a degree in Life Sciences, and be fluent in Italian...


  • Lazio, Italia Leica Microsystems A tempo pieno

    A leading life sciences company seeks a Product Sales Specialist in Piacenza, Emilia-Romagna, Italy.The role involves driving sales growth and managing customer relationships in the Life Sciences market.Candidates should have a degree in Life Sciences, a minimum of 4 years of experience in sales, and fluency in Italian and English.This is a full-time,...


  • Lazio, Italia Leica Microsystems A tempo pieno

    A leading life sciences company is seeking a Product Sales Specialist to drive growth in direct sales and profit margins in Italy.This remote role includes collaboration with local sales agents, forecasting sales data, and regular customer visits.Candidates should have strong sales experience in the Life Science Market, excellent communication skills, and be...


  • Lazio, Italia Deloitte A tempo pieno

    What impact will you make?Experienced - Life Sciences Advisory Stiamo cercando una figura Consultant/Senior Consultant da inserire nel team Life Science Excellence di Deloitte Consulting nelle sedi di Milano, Roma e che lavorerà in modalità Hybrid.La Life Science Excellence Practice si occupa di supportare clienti Life Science (industre farmaceutiche,...