Business Analyst

Scope: Drive a standard, efficient and compliant delivery of global IT solutions in multiple business areas (R Ensure smooth operation processes, tech refresh of printers, PC's, mobile phones; Collaborate to the delivery a Tech Roadmap for site and drive site/business requirements into central planning and delivery through liaison with Tech Product Teams and Strategy/Portfolio leads; Implement Tech strategies at site(s) – operating model, strategic controls, governance, Tech strategies and has plans to move to strategic standards; Engage with site tiered accountability process and participate in Tech Performance Management processes.Site point of contact for Tech requests and escalations; Support the deployment of global applications (SAP, Documentum, Veeva, global Platforms including Labware, MES, Azure); Collaborate with global business partners to set project priorities and roll-out global applications locally; Develop the site's application continuity and support model; Implement and execute a continuous improvement program; Implement and execute a technology roadmap and a Digital data and Analytics agenda; Promote GSK available paperless solutions suite apps and dashboards).IT Risk Ensure all local IT activities are carried out in compliance with global IT standards and procedures; Provide audit support; Manage external resources; Reports to the Senior Mgr Tech Site Owner.Qualifications Previous experience in the Pharmaceutical industry with a preference for exposure to manufacturing and quality process and application; Experience collaborating with global partners to the building and maintenance of the IT infrastructure (switch, AP's, cabling, servers, data centers); IT experience in operation processes, tech refresh of printers, PC's, mobile phones; Experience supporting IT Business applications, IT Risk Experience interacting with and influencing leaders across Sites/Businesses; Experience or knowledge of manufacturing environments with strong understanding of key principles Experience working effectively in an organization across geographies and cultures; Analytical ability to diagnose problems and to develop practical solutions; Strong Customer service experience with good communication skills, both interpersonal and presentation; Fluent level of English and Italian (both written and spoken).Preferred Qualifications Previous experience in pharmaceutical/biologicals GxP or other highly regulated environment; Previous SAP experience; Knowledge and experience with Process improvement techniques (Impact, SixSigma, LeanSigma).What We Offer: Permanent contract in a very Inclusive environment Flexible Benefits Company Healthcare Plan Integrative pension fund Employee Assistance Programme Prevention services and vaccination clinic Tax assistance Local nursery agreement Postal service, laundry, shoe repair and tailoring On site canteens and coffee corners Free company bikes and shuttle Closing Date for Applications – 12 January **** Please note that relocation support cannot be provided; therefore, only candidates who are already based in the indicated country can be considered.Why GSK?Uniting science, technology and talent to get ahead of disease together.GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together.We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines.We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most.Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.Should you require any specific adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on .Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels.GSK is an Equal Opportunity Employer.This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site.All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK.The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK.In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK.