Marketing Customer Support Representative
10 ore fa
Marketing Customer Support Representative (Italian & English)Job Title:Marketing Customer Support Representative (Italian & English)Location:Lisbon, Portugal (On-site)Start Date:29 January ****Working Hours:Monday to SundayOperating hours: 07:*******:00Rotative shifts:07:*******:0010:*******:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages Required:Italian: C1 / Native levelEnglish: B2 level or higherRole Overview:You will provide B2B customer support to advertisers using the company's advertising products.The role focuses on product troubleshooting, advertiser education, and customer experience, delivered via email and chat channels.This position requires strong communication skills, problem-solving abilities, and a customer-centric mindset.Key Responsibilities:Actively contribute to initiatives that improve service quality and overall user experienceHandle end-to-end product troubleshooting and advertiser supportManage case volumes across email and chat channelsOwn customer queries and drive resolution by collaborating with internal Product Operations and Engineering teamsResolve generic, technical, and product-related issuesEnsure high Customer Satisfaction (CSAT) by providing timely updates and clear communicationMaintain adherence to service level agreements (SLAs) and productivity targetsPartner with internal technical specialists to educate advertisers on product features and common issuesCompensation & Benefits:Base Salary: €1,000 (for 14 months)Meal Allowance: €7.63 per dayHealth Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract)Welcome Bonus: Paid over 12 months during the first year (conditional on
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Marketing Customer Support Representative
1 giorno fa
Venezia, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English) Job Title: Marketing Customer Support Representative (Italian & English) Location: Lisbon, Portugal (On-site) Start Date: 29 January 2026 Working Hours: Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative...
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Bilingual Marketing Support
10 ore fa
Venezia, Italia Cross Border Talents A tempo pienoAn international recruitment agency is seeking a Marketing Customer Support Representative in Lisbon, Portugal.The role involves providing B2B customer support, product troubleshooting, and maintaining high customer satisfaction.Ideal candidates must be fluent in both Italian and English, possess strong communication and problem-solving skills, and work in a...
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Bilingual Marketing Support
10 ore fa
Venezia, Italia Cross Border Talents A tempo pienoA customer support solution provider is seeking a Marketing Customer Support Representative fluent in Italian and English to provide B2B support.Responsibilities include product troubleshooting, managing customer queries via email and chat, and improving service quality.The ideal candidate will have strong communication skills and a problem-solving...
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Bilingual Marketing Support
1 giorno fa
Venezia, Italia Cross Border Talents A tempo pienoA customer support solution provider is seeking a Marketing Customer Support Representative fluent in Italian and English to provide B2B support. Responsibilities include product troubleshooting, managing customer queries via email and chat, and improving service quality. The ideal candidate will have strong communication skills and a problem-solving...
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Bilingual Marketing Support
1 giorno fa
Venezia, Italia Cross Border Talents A tempo pienoAn international recruitment agency is seeking a Marketing Customer Support Representative in Lisbon, Portugal. The role involves providing B2B customer support, product troubleshooting, and maintaining high customer satisfaction. Ideal candidates must be fluent in both Italian and English, possess strong communication and problem-solving skills, and work in...
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Italian Customer Service Representative
10 ore fa
Venezia, Italia Cross Border Talents A tempo pienoItalian Customer Service Representative - Relocate AbroadVenice, Metropolitan City of Venice, ItalyJob Openings Italian Customer Service Representative - Relocate AbroadAbout the job Italian Customer Service Representative - Relocate AbroadLocations:Portugal, Greece and Bulgaria.Work Model:On-siteAbout the Role:We are hiring an Italian-speaking Customer...
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Italian Customer Service Representative
1 giorno fa
Venezia, Italia Cross Border Talents A tempo pienoItalian Customer Service Representative - Relocate Abroad Venice, Metropolitan City of Venice, Italy Job Openings Italian Customer Service Representative - Relocate Abroad About the job Italian Customer Service Representative - Relocate Abroad Locations: Portugal, Greece and Bulgaria. Work Model: On-site About the Role: We are hiring an Italian-speaking...
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Bilingual Marketing Support Specialist
10 ore fa
Venezia, Italia Savior Artigos Texteis Lda A tempo pienoA leading textile company is seeking a Marketing Customer Support Representative to provide B2B support in Italian and English.The role involves troubleshooting advertiser issues and enhancing user experience via email and chat.Strong communication and problem-solving skills are essential.Competitive compensation includes a base salary of €1,000 per month,...
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Bilingual Marketing Support Specialist
1 giorno fa
Venezia, Italia Savior Artigos Texteis Lda A tempo pienoA leading textile company is seeking a Marketing Customer Support Representative to provide B2B support in Italian and English. The role involves troubleshooting advertiser issues and enhancing user experience via email and chat. Strong communication and problem-solving skills are essential. Competitive compensation includes a base salary of €1,000 per...
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Italian Customer Support Representative Athens, Greece
2 settimane fa
Venezia, Italia Altro A tempo pienoAre you ready to start a new chapter of your career in one of Europes most inspiring and sun-soaked destinations?Join our international team in Athens , Greece, and become part of a vibrant workplace where diversity, collaboration, and growth are at the heart of everything we do.Were looking for Italian-speaking Customer Support Representatives who are...
