Global Guest Experience Lead — Hospitality

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

A leading hospitality company in Milan is seeking an Associate Hospitality Leader to drive operational excellence and lead team members in a dynamic environment. This role requires over 3 years of previous hospitality leadership experience, strong financial acumen, and proficiency in English. You will partner with the Hospitality Leader to create...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

A leading hospitality company in Milano is seeking a Guest Services Manager who will lead efforts to deliver exceptional guest experiences.The ideal candidate possesses a background as a Hotel Director or General Manager, with 2-3 years of experience in a 4- or 5-star hotel.This role emphasizes mentoring team members and maintaining high service...

A leading hospitality organization in Milano seeks an experienced Front Desk Manager to oversee guest relations and manage the Front Desk Team. This role requires exceptional hospitality skills, leadership, and the ability to handle a fast-paced environment, ensuring a high-quality guest experience. The ideal candidate will have over 4 years of experience...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

A leading hotel chain in Milano is seeking an Aura Host to manage daily operations and ensure customer satisfaction. The ideal candidate will have a university degree in Tourism or related fields, with at least 2 years of experience in the hospitality industry. Proficiency in English and local languages is required. This role will involve personalized...

Manages guest experience operations, ensuring smooth processes and exceptional service, leading the team, and addressing guest inquiries.

A global hospitality company in Milan is seeking a Front Office Agent to provide exceptional reception services for guests. Responsibilities include managing check-in and check-out processes, providing customer service, and handling guest queries efficiently. Candidates should have experience in a customer-focused environment and be proficient in Italian and...