Automation Hardware Technical Support Europe

2 settimane fa

Venezia, Italia Altro A tempo pieno

Job Title: Technical Support Specialist As the backbone of our organization's IT infrastructure, we're seeking a highly skilled Technical Support Specialist to join our dynamic team in Venice, Italy.First-level technical support for PCs, printers, mobile devices and peripherals Remote technical support via dedicated RDP tools Software installation, configuration and updating, management of updates and security patches Ticketing management and ability to document operating procedures (FAQ) Onboarding/offboarding activities, including provisioning and deprovisioning of accounts and devices Diagnosing and repairing faults Resolving network issues Communicating effectively with customers to quickly identify their problems Collaborating on IT infrastructure projects If you're passionate about delivering exceptional technical support and being part of a forward-thinking organization, we invite you to apply now.

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