Casa Laveni

Casa Laveniis thefirst boutique hotel in Milan by Bohopo Group, an international hospitality group withover 11 boutique hotels across Europe.Located inVia dei Bossi, just a few steps from Milan's Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach.For ouropening team, we are currently looking for a:Front Office Agent – Night ShiftThe Front Office Agent (Night Shift) will be responsible for ensuring smooth night operations at reception while maintaining a high level of service and attention to guest needs during overnight hours.Key ResponsibilitiesManage night-timeFront Office operationsand guest assistanceHandle late check-ins and early check-outsMonitor reservations and ensure accuracy in the PMSAct as the main point of contact for guests during the nightPerform basic night audit and reporting activitiesCoordinate with security and housekeeping when requiredHandle guest issues and emergencies professionally and independentlyEnsure a safe, calm and welcoming environment during night hoursFollow hotel procedures and service standards at all timesRequirementsMinimum1 year of experienceas Front Office Agent or Night Receptionist in boutique or luxury hotelsFluency inItalian and EnglishKnowledge of an additional foreign language is a plusStrong sense of responsibility and problem-solving skillsAbility to work independently and manage night operations autonomouslyProfessional, calm and service-oriented attitudeWhat We OfferFull-time contract(3 or 6 months, with possibility of renewal)Night shift schedule:23:*****:30(30-minute break included)Work schedule:Monday to Sunday, withtwo rotating days off per weekSalary based on experienceFurther benefits will be discussed in detail during the interview process.Apply now to join the opening team at Casa LaveniOPENING MARCH ****