Europe Service Engineer
3 giorni fa
Position Summary Why join us: Our mission is to make a difference in people's lives.We are inspired by what people want to accomplish in their lives and strive to create products that give new possibilities.This is what drives our innovations.That's why we strive for excellence, and we understand that it's our people who make it possible.Would you like to be part of innovation?Join us and discover your potential.Role and ResponsibilitiesYour Key Responsibilities:Provide technical assistance to local and European HME customers directly or through certified Service Partners.Ensure the required level of customer satisfaction by implementing the most efficient Service strategies and processes.Provide direct assistance to the customer where needed, remotely or directly on site.Provide equipment installation to the customer where needed, directly on site.Support the European Service network dedicated to customers and partners.Manage NPI (New Product Introduction) closely liaising with HQ and preparing documentation and training when needed.Train European Service partners, Corporate dealers according to the Company's service strategy.Ensure that European Service networks performs accordingly to the required standards (quality, customer satisfaction, costs, etc.), implementing and monitoring performance KPIs.Propose and implement corrective actions and improvements of Service procedures and task flows.Ensure that the customer claim is efficiently taken care of through the different levels of service escalation and screening (call centre / Service partners / direct assistance).Produce the required Service reporting to HQ and to local management.Communicate with HME European sales in order to provide the customer with an integrated, high quality service, and to improve the overall customer satisfaction.Skills and QualificationsWhat we need for this role:To be successful, you will possess the following skills and attributes:Educational Background: High School, Bachelor.Professional Background: 3-5 years' specific experience in XRay/CT modality.Computer Knowledge: Very good MS Office tools.Language Knowledge: Very good spoken and written Italian and English.Travel required: 80% European and domestic, international transfers may occur.Others skills: Project management, Problem solving, Multi-tasking management.Starting DateOctober/NovemberBenefits of working here at Samsung include:Hybrid workingAccess to discounts on a wide range of Samsung productsWellness and well-being benefitsTraining portalsTickets RestaurantWe are an equal-opportunity employer and value diversity at our Company.We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.Privacy Policy: .If you are European Economic Resident, see .#J-*****-Ljbffr
-
Data Center Service Leader Engineer
6 giorni fa
Lazio, Italia Daikin Applied Europe A tempo pienoDaikin Applied Europe è un'azienda multinazionale che produce e fornisce componenti per sistemi HVAC idronici (chiller, unità di trattamento dell'aria e soluzioni per la gestione del sistema) con qualità, affidabilità ed efficienza eccellenti.Daikin Applied Europe guida lo sviluppo, la produzione e la vendita dei propri prodotti e servizi in Europa,...
-
Data Center Service Leader Engineer
1 settimana fa
Lazio, Italia Daikin Applied Europe A tempo pienoDaikin Applied Europe è un'azienda multinazionale che produce e fornisce componenti per sistemi HVAC idronici (chiller, unità di trattamento dell'aria e soluzioni per la gestione del sistema) con qualità, affidabilità ed efficienza eccellenti.Daikin Applied Europe guida lo sviluppo, la produzione e la vendita dei propri prodotti e servizi in Europa,...
-
Product Support Engineer
6 giorni fa
Lazio, Italia Hitachi Construction Machinery (Europe) Nv (Hcme) A tempo pienoA global construction machinery company is looking for a Product Support Engineer in Bologna, Italy.In this role, you will provide high-level technical support, train dealers, and evaluate warranty claims.The ideal candidate has an engineering background and strong communication skills, is proficient in Italian and English, and is willing to travel...
-
Service Engineers
1 settimana fa
Lazio, Italia Landglass Technology Co., Ltd.-(Glass Tempering Furnace) A tempo pienoService Engineers & Sales Representatives in Europe LandGlass is recruiting service engineers & sales representatives in Europe.Familiar with glass tempering furnaces.3 years of relevant experience in glass tempering furnace service is preferred.Based in Europe and responsible for the installation and after-sales service of glass tempering machines in...
-
Distribution Service Engineer
2 giorni fa
Lazio, Italia Altro A tempo pienoA leading green technology company is seeking a Distribution Service Engineer based in Italy.This role involves managing the hotline system for distributors, conducting training, troubleshooting on-site, and customer visits.Candidates should have a BA in Electrical Engineering and at least 3 years of relevant experience, with strong English and Italian...
-
Field Service Engineer
6 giorni fa
Lazio, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation TechnicianDo you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join their...
-
Field Service Engineer
1 settimana fa
Lazio, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation Technician Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment?Ready for your calling?This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join their...
-
Europe Xray/Ct Service Engineer — Hybrid, Growth
3 giorni fa
Lazio, Italia Samsung Electronics America A tempo pienoA leading electronics company in Milan is seeking a professional to provide technical assistance and support to HME customers.The role demands excellent skills in customer service, project management, and problem-solving.The ideal candidate has 3-5 years of experience in the XRay/CT field and is fluent in both Italian and English.The position also involves...
-
Service Engineers
1 settimana fa
Lazio, Italia Landglass Technology Co., Ltd.-(Glass Tempering Furnace) A tempo pienoService Engineers & Sales Representatives in EuropeLandGlass is recruiting service engineers & sales representatives in Europe.Familiar with glass tempering furnaces.3 years of relevant experience in glass tempering furnace service is preferred.Based in Europe and responsible for the installation and after-sales service of glass tempering machines in...
-
Field Service Engineer
6 giorni fa
Lazio, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation TechnicianDo you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment?Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join their...
