Risk Analyst, Account Integrity

Amazon's Account Integrity team (AIT) within the Selling Partner Support organization is looking for a passionate, results-oriented Risk Analyst (similar to Business Analyst) to leverage data, detect anomalies and prevent bad actors for harming our genuine customers.The incumbent will lead one of the core verticals of Risk Mining with AIT.The AIT team owns designing and building high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with our customers.Fraud and abuse prevention is a real-money game where our software and analytics teams strive to outsmart those who attempt to defraud Amazon and our customers.Key job responsibilitiesMaintain, and improve data sets, pipelines and reporting to track and manage important KPIs and goals in the Account Integrity spaceAnalyze customer trends to identify patterns, develop attributes that clearly articulate those pattern and incorporate those attributes into static rules for automated deployment in our account creation pipeline.Apply your expertise in quantitative analysis, data visualization and data-mining to design alarm systems, derive actionable insights and guide product strategy for stakeholders and leadershipSupport the the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL and other BI toolsSupport cross-functional teams on the day-to-day execution of projects and initiativesCommunicate analysis and insights to stakeholders and business leaders, both verbally and in writingA day in the lifeReview instances of bad actor account activity and create rules for short term and mechanisms for long term to stop themReport on fraud and abuse trends and leverage that information to support product development inputsCreate and maintain dashboards that detect and inform stakeholders (such as downstream payment and abuse product owners) on how to stop fraud and abuse via early stage detection of bad actor behaviorParticipate and lead process improvement initiatives across account integrity teamsDevelop rules to mitigate bad actor activityLog in during on-call week to respond to any high severity events and if needed develop short term rules to mitigate impactAbout the teamOur team consists of Risk Managers, Risk Analysts, and Risk Specialists roll up under the Account integrity Machine Learning Team.We evaluate instances of organized bad actor account take over and creation of fraudulent accounts on Amazon.We collaborate closely across multiple functions in order to mitigate these attacks through various short and long term solutions.This role will support existing teams that are based out of Costa Rica, India and the US and will enable provision of round the clock coverage of Severity -2 support for AIT.Basic Qualifications1+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experienceBachelor's degree or equivalentExperience handling confidential informationExperience with SQL and ExcelPreferred Qualifications1+ years of program requirements definition and data and metrics leveraging to drive improvements experienceProfessional auditing qualification, or similar risk or compliance credentialsExperience using scripting languages like R or PythonOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr