Italian-Speaking Customer Service Agent

2 settimane fa


Ne, Italia Talent Bridge Europe A tempo pieno

Italian-speaking Customer Service Agent (FedEx Project)We are hiring Italian-speaking Customer Service Agents to support a major logistics project.This is a fully remote position based in Greece, offering stability, training, and performance-based rewards.You will assist Italian customers with shipment inquiries, delivery updates, and general support, ensuring a smooth experience aligned with project standards.ResponsibilitiesProvide customer support via phone, email, or chat in Italian.Assist with shipment tracking, delivery information, and issue resolution.Ensure a high-quality customer experience consistent with brand guidelines.Collaborate with internal teams to follow up on customer cases.Salary & BenefitsMonthly salary: 1,100€ grossPerformance bonus: Up to 15% of monthly salarySalary increase: Raises to 1,150 € gross after 36 monthsRemote work: Full-time Work-At-Home-Agent (WAHA) optionRelocation package (for EU candidates relocating to Greece)2 weeks hotel accommodationFlight ticket within EUAirport pick-upReal estate agency fee coveredRequirementsNative/fluent ItalianGood command of EnglishAbility to work from home independently and reliablyStrong problem-solving and customer service orientationEU passport or residence permitWorking ScheduleFull-time, Monday to FridayRotative shifts between 08:*****:008 hours per day + breaksContract TypeFull-timeRemote (based in Greece)Why Join Us?Long-term stable projectFully remote setupClear career progressionMulticultural and supportive teamSeniority levelNot ApplicableEmployment typeFull-timeJob functionOtherIndustriesLanguage Schools#J-*****-Ljbffr



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