Automotive Technical Helpdesk Agent
2 settimane fa
Company DescriptionMSX International Groupis the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries.MSXI's deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.Job DescriptionAutomotive Technical Helpdesk Agent (Intern)40 hours per week, Monday-Friday**Rome, hybridInternshipAre you an automotive fan?Do you enjoy providing the best solutions for customers?MSXI has the job for you**MSX is looking for a proactive and enthusiastic Automotive Technical Helpdesk Agent (Intern) to join our team in Rome.The RoleAs Part Of Our Team, You Will Manage Customer Inquiries, Communicate With Customers Using Different Platforms.Your Key Tasks Will BeProvide diagnostic supportAnalyze and understand technical issues and provide relevant recommendationsOffer explanations and insights on diagnostic procedures and the technical literature published by the ClientEnsuring customer satisfaction and manage follow-upsQualificationsWe would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results.Our ideal Automotive Technical Helpdesk Agent (Intern) has a Bachelor's degree in Mechanical Engineering or similar, as well as:Computer literacy, especially MS OfficeFluent level of EnglishPrevious experience in contact with customers is considered a huge plusGreat problem-solving and communication skillsExperience of planning complex schedules of activitiesIf you're ready to make an impact and contribute to our company's success, apply nowAdditional InformationAt MSX, our employees are the force behind our success.We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all.We are a Disability Confident Committed organisation who takes pride in our diverse workforce.In Joining MSX, You Can EnjoyCompetitive salaryCompany laptopLunch voucherInternal parkingWorking PatternInternship40 hours per weekMonday – FridayRome - hybridMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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Automotive Technical Helpdesk Specialist...
1 giorno fa
Lazio, Italia Msx International A tempo pienoAt MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions.Purpose of the role:- Provide parts, technical, and diagnostic support, as well as related repairs to various users, ensuring prompt resolution of...
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Automotive Technical Helpdesk Specialist
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Lazio, Italia Msx International A tempo pienoAt MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions.Purpose of the role:Provide parts, technical, and diagnostic support, as well as related repairs to various users, ensuring prompt resolution of technical...
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Lazio, Italia Msx International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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Lazio, Italia Altro A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization andCompliance; Parts and Accessories Sales...
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Lazio, Italia Msx International A tempo pienoMSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales...
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