Product Support Specialist
6 giorni fa
Our customers have questions; our Product Support Specialists have the answers.While working in a relaxed environment (no dress code), they strive to respond to all inquires and requests regarding products and services.Whether by phone, email or live chat, Product Support Specialists are often the friendly face our customers associate with the Navionics® and Garmin® brands.And because they interact with our customers directly, they're among the first we ask to give input into improvements to our products, documentation and procedures.If you have a dedication to detail and a knack for clear, concise communication, then we want to hear from you.Do you speak English plus French and/or German?Do you have an international mindset?If the answer is yes, come and work with usWhat you'll do:Resolve customer inquiries and issues via email, phone or online chatCommunicate and respond to product reviewsAdvise customers on company informationHelp customers using our products and getting the most out of their featuresOffer first level technical support of product, online technical services, hardware and devicesReport customer related activities to internal departmentsWhat you'll need:Multilanguage skills: fluency in English and FrenchClear written and verbal communication skillsComputer skills and proficiencyAptitude for troubleshootingTime management and organizational skillsBonus points if you have:Experience in customer serviceAbility to handle difficult customers while maintaining professionalismExperience in an office setting and knowledge in office responsibilities and tasksFluency in GermanPassion for marine related activitiesOur home: you can find us in via Fondacci, 269, in Massarosa (LU), ItalyKind of contract: TEMPCompany:Garmin® Italy Technologies produces electronic charts for the leisure boating market.Our mission is to delight our customer by producing market leading intuitive and innovative marine cartography content and features through the use of creativity, engineering excellence through market knowledge and efficient production procedures.Our cartography is available to boaters for use in GPS chartplotters, and within our app for Apple® and AndroidTM devices.It's not about the things we make.It's about the things we make possible.Our office is based in Massarosa, Tuscany, the perfect starting point for reaching nearby cities of art, beaches and mountains.With over 22,000 associates in 37 countries around the world, the Garmin® group brings GPS navigation and wearable technology to the automotive, aviation, marine, outdoor and fitness markets.At Garmin®, we like to work hard and play hard.It comes easy when you work on cool products with hard-working individuals who share the same passion.We think every day is an opportunity to innovate and a chance to beat yesterday.See more at
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Product Support Specialist
7 giorni fa
Ro, Italia Garmin Italy Technologies A tempo pienoProduct Support Specialist / Customer Service AssociateOur customers have questions; our Product Support Specialists have the answers.While working in a relaxed environment (no dress code!), they strive to respond to all inquiries and requests regarding products and services.Whether by phone, email or live chat, Product Support Specialists are often the...
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Product Support Specialist
1 settimana fa
Ro, Italia Garmin Italy Technologies A tempo pienoOur customers have questions; our Product Support Specialists have the answers.While working in a relaxed environment (no dress code!), they strive to respond to all inquires and requests regarding products and services.Whether by phone, email or live chat, Product Support Specialists are often the friendly face our customers associate with the Navionics®...
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Product Support Specialist
1 settimana fa
Ro, Italia Garmin Italy Technologies A tempo pienoOur customers have questions; our Product Support Specialists have the answers.While working in a relaxed environment (no dress code!), they strive to respond to all inquires and requests regarding products and services.Whether by phone, email or live chat, Product Support Specialists are often the friendly face our customers associate with the Navionics®...
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Bilingual Product Support Specialist
1 settimana fa
Ro, Italia Garmin Italy Technologies A tempo pienoA leading technology company in Massarosa, Italy, is looking for Product Support Specialists to handle customer inquiries via phone, email, and chat while maintaining a friendly atmosphere.Candidates should be fluent in English and French, possess excellent communication skills, and have a knack for troubleshooting.Experience in customer service and...
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Ro, Italia Cbtalents A tempo pienoItalian Customer Support Specialist for Social Media w/ Relocation SupportAlberobello, Metropolitan City of Bari, ItalyJob Openings Italian Customer Support Specialist for Social Media w/ Relocation SupportAbout the job Italian Customer Support Specialist for Social Media w/ Relocation SupportLocation: Lisbon, Portugal (On-Site)Employment type:...
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