Embedded Software Engineer

Embedded Software Engineer - Driver & OS1 day ago Be among the first 25 applicantsAbout UsAxelera AI is not your regular deep-tech startup.We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us.In just four years, we have raised a total of $120 million and have built a world-class team of 220+ employees (including 49+ PhDs with more than 40,000 citations), both remotely from 17 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands.We have also launched our MetisTM AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million.Our unwavering commitment to innovation has firmly established us as a global industry pioneer.Are you up for the challenge?Position OverviewWe are looking for a skilledEmbedded Engineerto join our AI Software and Drivers & OS team in Florence.This role focuses on diagnosing and resolving advanced technical issues identified through current product analysis as well as supporting new and ongoing AIPU products released throughout the year.Key ResponsibilitiesDevelop new product features for our AIPU product lines working together in the team with the other senior engineersServe as escalation support for complex incidents involving AI software, drivers, and operating system componentsTroubleshoot technical issues related to our AIPU products, including new releases, firmware updates, and feature rolloutsAnalyze system data, logs, and user reports to identify underlying root causesCollaborate with engineering teams to validate defects, propose fixes, and support resolution planningMaintain accurate documentation of incidents, resolutions, and known issuesProvide expert feedback to improve knowledge bases, standard operating procedures, and support workflowsSupport continuous improvement efforts based on current system analysis and customer feedback trendsAssist in testing and validating patches, software updates, and new feature implementationsCommunicate technical information clearly to both technical and non-technical stakeholdersQualificationsThis position is open both to entry-level engineers with interesting personal portfolios of academic or hobby projects as well as engineers with 2-5 years of experienceStrong understanding of operating systems (Windows, Linux, real-time operating systems, etc.) and driver-level troubleshootingFamiliarity with AI-related software components or embedded systems preferredExperience analyzing logs, debugging, and using support diagnostic toolsAbility to work cross-functionally with engineering, QA, and product teamsStrong problem-solving skills and customer-focused mindsetEnglish proficiencyLocationThis position is based inFlorence& we support relocation for talent based abroad and interested in this role.We do not offer new visa/work permit sponsorship for this opportunity in Italy at this time.What We OfferThis is your chance to shape and be part of a dynamic, fast-growing, international organization.We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.An open culture that supports creativity and continual innovation is awaiting you.Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard.Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team.We welcome applicants from all backgrounds to join us in shaping the future of AI.Seniority LevelEntry levelEmployment TypeFull-timeJob FunctionEngineering and Information TechnologyIndustriesSemiconductor Manufacturing#J-*****-Ljbffr