Program Manager Ii, Product Program Management

Job ID: | Beijing Century Joyo Information Technology Co., Ltd.Shenzhen BranchOverviewArea Manager At Amazon, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people.Amazon is seeking an Area Manager for our Prime Now network throughout the United States.Your role will be focused on supporting expansion and growth of our ultra-fast delivery business.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.As we continue to grow, we will rely on smart and scalable practices to enable execution of a best-in-class operation and drive cost down.A candidate with prior field operations experience is an ideal fit, as this role will require you to lean into your experiences on how to effectively manage associates, partners, and operational metrics.In these roles, you will be expected to perform many micro-functions including but not limited to HR tasks, non-inventory management, account management, and problem solver.Where the path forward is unclear, we partner and drive solution with our support teams but often, you will be expected to be the front-line contact and first point of entry for our associate base.Supervisory ResponsibilitiesYou and your team of associates are responsible for getting Amazon customers their orders.You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.In addition, one of the most important aspects of your job is to lead change at internet speed... innovation has made us the global company that we are today.We strive for scalable solutions to improve our overall business.Executing well thought out approaches to problem solving and designing short term solutions while partnering with Tech and product teams to design the long-term solution will be a key element of your job.Additional Job ElementsLift and move product up to 49 poundsRegular bending, lifting, stretching and reaching both below the waist and above the headWalking in the FC and around area with great frequencyMust be able to stand/walk for up to ***** hoursAble to travel within your designated city 100%Flexibility in schedule as you may be required to work any day of the week, across daily operating hoursEffectively communicate with internal and external partnersProblem solve complex solutions to find scrappy, scaleable solutions for customers and associatesKey job responsibilitiesDevelop and implement a comprehensive program/product strategy that aligns with our business objectives.Manage the creation, distribution, and maintenance of program schedule, ensuring they are up-to-date, relevant, and effective.Coordinate across Product, Sales, Operation and Marketing to ensure product launch success and GTM readiness.Develop and launch sales playbooks to support field execution in alignment with marketing campaigns and sales plays.Develop program level ROI and measurement mechanism to evaluate the effectiveness of each launch.Build and a best practice sharing program to replicate best practices across business division and regions.Acts as a liaison among BU operation teams to optimize existing enablement programs and build new initiatives to quickly address identified readiness gaps.Communicate effectively across multiple technical and non-technical business units, as well as across geographies.Develop data visualization capabilities to provide insights to business leaders on performance and trends - what's working and what's not working.Collaborate with internal stakeholders including, Sales Ops, Business Development, Finance, Business Technology & Solutions, HR and Legal to identify issues and design solutions.Simplify and standardize our mechanisms and tools to enable operational excellence.Basic Qualifications3+ years of program or project management experience3+ years of working cross functionally with tech and non-tech teams experience3+ years of defining and implementing process improvement initiatives using data and metrics experienceBachelor's degreeKnowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQLExperience defining program requirements and using data and metrics to determine improvementsPreferred Qualifications3+ years of driving end to end delivery, and communicating results to senior leadership experience3+ years of driving process improvements experienceExperience in stakeholder management, dealing with multiple stakeholders at varied levels of the organizationExperience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Based on your recent activity, you may be interested in:Posted:September 4, **** (Updated 3 days ago)Posted:September 18, **** (Updated 4 months ago)Posted:December 20, **** (Updated about 1 month ago)Posted:July 7, **** (Updated 2 days ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr