Data Center Technician
23 ore fa
Job OverviewJoin our dynamic AWS team and become a critical guardian of global cloud infrastructureYou will maintain the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.Key ResponsibilitiesPerform server rack installations, hardware break-fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed.Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.Perform on-call duties and participate in scheduled maintenance and change management activities.Contribute to documentation and process improvement initiatives based on analysis of operational issues.Help train and onboard new team members.Physical RequirementsRegularly lift and / or move up to 40 pounds; and participate in group lifts for 41+ pounds.Work in cramped and / or elevated locations, bending, lifting, stretching, and reaching.Stand and walk for up to 8+ hours a day.Ascend and descend ladders, stairs, and gangways safely.Work in a noisy environment and on shifts longer than 8 hours to support 24 / 7 operations (covering both night and day shifts).Essential RequirementsAbility to travel to or commute between data center locations as needed.Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.Travel frequency will vary based on business needs and operational status of assigned facility.Candidate must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Day in the LifeTake ownership of technical issues brought by the customer base, engaging other teams when needed to drive resolution.Solve problems at their root and understand the broader context.Maintain service level agreements through proactive issue detection and reporting.Work shift work that includes days, nights, weekends, and holidays; travel within and outside of the regional work area is required.You must have a reliable personal vehicle and a valid driver's license; company transportation will not be provided.Basic QualificationsHigh school or equivalent diploma.Work a flexible work schedule including evenings, overnights, and weekends.1+ years of computer / server hardware troubleshooting or related IT experience.Preferred QualificationsExperience working in a Data Center environment.An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.).Understanding of network design, protocols and layer 1 / 2 troubleshooting.Additional InformationAmazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Lump sum stipend will be provided to eligible candidates who relocate for this position.EEO StatementAmazon is an equal-opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon accommodations for more information.#J-*****-Ljbffr
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