Guest Experience Expert/Front Desk Agent
2 settimane fa
Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent.Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks.This is full-time position, 5 days a week with 2 days off.The estimated starting date is mid-NovemberAbout usLocated near the iconic Teatro alla Scala, Casa Brera, a Luxury Collection Hotel, Milan is an authentic expression of the city's evocative spirit, intertwined with the rhythm of the Brera neighborhood.The hotel is a gateway to the rich tapestry of Milanese history, art and culture.An interpretation of the city's timeless elegance, brought to life by celebrated designer, Patricia Urquiola, there are 101 guestrooms and 15 suites, including the refined Milanese Suite.Favored by locals and guests, Casa Brera, a Luxury Collection Hotel, Milan, is a must-visit location for worldly epicureans.Presenting a symphony of flavors, regional cuisine is redefined.A rare sky bar and restaurant, Etereo is where a rooftop pool and panoramic views meet exceptional gastronomy.In addition, guests can savor delicious breakfast options and enjoy classic Milanese aperitivoHere, you will find an authentic and modern team that aims at crafting unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.The impact you'll makeOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move about their space and do what needs to be done.Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, they make transactions feel like part of the Casa Brera experience.No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.Join a newly opened lifestyle luxury hotelWorking in a luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders.This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level.It is indeed a challenging experience but surely a rewarding oneWhat you'll doFront Desk:Organize, confirm and process guest check-ins/ check-outs according to LQA and Marriott International standards and adapt for any changes.Secure
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Guest Experience Expert
1 settimana fa
Milano, Italia Jobbit A tempo pienoA luxury hotel chain in Milan is seeking a Guest Experience Expert / Front Desk Agent to provide exceptional service to guests. In this full-time role, you'll handle guest check-ins, manage complaints, and ensure a memorable stay. Ideal candidates will possess excellent communication skills and a warm demeanor. This position offers opportunities for growth...
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Guest Experience Expert
1 settimana fa
Milano, Italia Jobbit A tempo pienoA luxury hotel chain in Milan is seeking a Guest Experience Expert / Front Desk Agent to provide exceptional service to guests. In this full-time role, you’ll handle guest check-ins, manage complaints, and ensure a memorable stay. Ideal candidates will possess excellent communication skills and a warm demeanor. This position offers opportunities for growth...
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Guest Experience Expert
1 settimana fa
Milano, Italia Jobbit A tempo pienoA luxury hotel chain in Milan is seeking a Guest Experience Expert / Front Desk Agent to provide exceptional service to guests. In this full-time role, you’ll handle guest check-ins, manage complaints, and ensure a memorable stay. Ideal candidates will possess excellent communication skills and a warm demeanor. This position offers opportunities for growth...
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Guest Experience Expert
1 settimana fa
Milano, Italia Jobbit A tempo pienoA luxury hotel chain in Milan is seeking a Guest Experience Expert / Front Desk Agent to provide exceptional service to guests. In this full-time role, you'll handle guest check-ins, manage complaints, and ensure a memorable stay. Ideal candidates will possess excellent communication skills and a warm demeanor. This position offers opportunities for growth...
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Guest Experience Agent
2 settimane fa
Milano, Italia Hosco A tempo pienoA global hospitality company in Milan is seeking a Front Office Agent to provide exceptional reception services for guests.Responsibilities include managing check-in and check-out processes, providing customer service, and handling guest queries efficiently.Candidates should have experience in a customer-focused environment and be proficient in Italian and...
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Guest Experience Front Desk Lead
2 settimane fa
Milano, Italia Whatjobs A tempo pienoA leading hospitality organization in Milano seeks an experienced Front Desk Manager to oversee guest relations and manage the Front Desk Team. This role requires exceptional hospitality skills, leadership, and the ability to handle a fast-paced environment, ensuring a high-quality guest experience. The ideal candidate will have over 4 years of experience...
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Guest Experience Expert/Front Desk Agent
1 settimana fa
Milano, Lombardia, Italia Marriott Hotels Resorts A tempo pieno 35.000 € - 50.000 € all'anoDescriptionCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent.Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026About...
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Guest Experience Expert/Front Desk Agent
1 settimana fa
Milano, Lombardia, Italia Careers at Marriott A tempo pienoCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent.Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is mid-NovemberAbout usLocated near...
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Guest Experience Expert/Front Desk Agent
3 giorni fa
Milano, Lombardia, Italia Careers at Marriott A tempo pienoCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent.Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026About usLocated near...
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Guest Experience Agent
2 settimane fa
Milano, Italia Altro A tempo pienoA global hospitality company in Milan is seeking a Front Office Agent to provide exceptional reception services for guests. Responsibilities include managing check-in and check-out processes, providing customer service, and handling guest queries efficiently. Candidates should have experience in a customer-focused environment and be proficient in Italian and...
