Marketing Customer Support Representative
17 ore fa
Marketing Customer Support Representative (Italian & English)Company:Savior Artigos Texteis LdaLocation:Lisbon, Portugal (On-site)Start Date:29 January ****Working Hours:Monday to Sunday: 07:*******:00Rotative shifts: 07:*******:*******:*******:00Later Phase (TBC by client):24/7 Rotative Shifts2 Rotative Days OffLanguages Required:Italian: C1 / Native levelEnglish: B2 level or higherRole OverviewYou will provide B2B customer support to advertisers using our advertising products.The role focuses on product troubleshooting, advertiser education, and customer experience, delivered via email and chat channels.This position requires strong communication skills, problem-solving abilities, and a customer-centric mindset.Key ResponsibilitiesActively contribute to initiatives that improve service quality and overall user experienceHandle end-to-end product troubleshooting and advertiser supportManage case volumes across email and chat channelsOwn customer queries and drive resolution by collaborating with internal Product Operations and Engineering teamsResolve generic, technical, and product-related issuesEnsure high Customer Satisfaction (CSAT) by providing timely updates and clear communicationMaintain adherence to service level agreements (SLAs) and productivity targetsPartner with internal technical specialists to educate advertisers on product features and common issuesCompensation & BenefitsBase Salary: €1,000 for 14 monthsMeal Allowance: €7.63 per dayHealth Insurance: Available from day 1 (employee contributes monthly; free after 6 months of contract)Welcome Bonus: Paid over 12 months during the first year (conditional on
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Customer Support Representative
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bologna, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian EnglishAre you a Romanian-speaking professional ready for a dynamic customer support role? We are hiring a Customer Support Representative (Romanian English) to join our On‑Site team. This is a great opportunity to use your language skills to support a major international project.What Youll Do Deliver excellent...
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Customer Support Representative
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Bologna, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian English Are you a Romanian-speaking professional ready for a dynamic customer support role? We are hiring a Customer Support Representative (Romanian English) to join our On‑Site team. This is a great opportunity to use your language skills to support a major international project. What Youll DoDeliver excellent...
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Customer Support Representative
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Bologna, Italia Essence Coaching Group A tempo pienoCustomer Support Representative - Romanian English Are you a Romanian-speaking professional ready for a dynamic customer support role? We are hiring a Customer Support Representative (Romanian English) to join our On‑Site team. This is a great opportunity to use your language skills to support a major international project. What Youll Do Deliver excellent...
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Marketing Customer Support Representative
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Bologna, Italia Savior Artigos Texteis Lda A tempo pienoMarketing Customer Support Representative (Italian & English) Company: Savior Artigos Texteis Lda Location: Lisbon, Portugal (On‑site) Start Date: 29 January 2026 Working Hours: Monday to Sunday: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 / 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages Required:...
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Marketing Customer Support Representative
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Bologna, Italia Cross Border Talents A tempo pienoJob Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): Monday to Sunday Operating hours: 07:00 – 19:00 Rotative shifts: 07:00 – 16:00 10:00 – 19:00 Later Phase (TBC by client): 24/7 Rotative Shifts 2 Rotative Days Off Languages...
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Bilingual Marketing Support
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BOLOGNA, Italia Cross Border Talents A tempo pienoA leading recruitment agency is seeking a Marketing Customer Support Representative fluent in both Italian and English for on-site support in Lisbon.This role focuses on B2B customer service, product troubleshooting, and enhancing customer experience through effective communication and problem-solving.The successful candidate will enjoy a competitive base...
