Campaign Operations Associate
5 giorni fa
Campaign Operations Associate [S], GSS Campaign Operations Amazonians are always thinking about the bigger picture.Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future.As a GSS Campaign Operations Associate, you will be working on building campaigns for Amazon Prime Video by using the various marketing tools, operations work flows and following the Standard Operating Procedures (SOP).You will be responsible for delivering the assigned campaigns on time with the right quality, learning and adapting to new features and changes in the processes, and updating workflow tools and trackers to keep track of daily tasks.This role requires flexibility to work on rotational shifts as per business requirements and is an individual contributor, on-site position that requires a graduate degree with exposure to MS Office and comfort with numbers.Key job responsibilitiesOperationsFulfils objectives and KPI criteria for business, such as SLA, productivity and quality targetsAlerts managers/SMEs on problems or concerns in a proactive mannerMeets the daily goals on tasks allocatedQuality and Process ExcellenceExpected to work on resolving customer facing trouble ticketing process with 100% SLA and qualityComplies with SOP or manager's directions and ensures tasks meet quality standardsSpot/catch errors in SOP content and reach out to respective subject matter experts for correctionContributes to process enhancement by offering automation ideas/Kaizens; goal is to complete at least 1 Kaizen/4 JDIs in a yearWilling to be part of deep dive to provide inputs to SMEs while doing root cause analysisAbout the teamGSS Campaign Operations Prime Video was initiated in **** to take up marketing & merchandising related activities within the Books org that are repetitive, low-medium complex, manual tasks distributed across many employees.Over the years, we have expanded our scope to 10+ GLs outside of books org and are continuing to grow by collaborating with newer teams.GSS Campaign Operations can support Demand Generation activities for all teams within Amazon and encompasses 120+ sub-processes across Books & Non-Books Org.Basic QualificationsBachelor's degree in or currently studying Business, Graphic Arts, Marketing, Advertising, or related studiesPreferred QualificationsExperience working with campaign scheduling, asset sourcing, and account manager teamsOur inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr
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Lazio, Italia Amazon A tempo pienoA leading e-commerce company is seeking a Campaign Operations Associate to manage campaigns for Amazon Prime Video.This role involves meeting productivity and quality metrics while adapting to operational changes.Candidates should have a Bachelor's degree in relevant fields, and proficiency with MS Office is essential.The position is on-site and requires...
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