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Sales & Partnerships Support (Hospitality & Retreats)
2 settimane fa
About UsCampfire Company designs immersive, nature-based corporate retreats across Europe. We work with fast-growing startups and established enterprises to create tailored experiences that strengthen collaboration, creativity, and a shared sense of purpose.To support the growth of our sales pipeline and venue partnerships, we're expanding our team with a Sales & Partnerships Support professional. This role sits at the core of our commercial operations, working closely with Sales and Account Managers to ensure deals move efficiently, accurately, and with the right level of attention to detail.The RoleThis role supports our Sales and Account Management team by owning the operational, analytical, and back-office side of the sales process, with a strong focus on venue coordination, offer analysis, and deal preparation.It requires autonomy, precision, and ownership. You'll manage complex information flows, keep deals moving, and ensure Sales and Account Managers can focus on relationship-building and closing—while you ensure quality, accuracy, and speed behind the scenes.This role is ideal for someone who enjoys structure, problem-solving, and coordination, and who takes pride in enabling high-quality commercial outcomes.Key ResponsibilitiesVenue Outreach & CoordinationMaintain accurate data entry and pipeline tracking in CRM (HubSpot or similar)Actively test new internal data tools and CRM integrations, ensuring they meet the team's needs before full rolloutBuild and maintain reports, dashboards, and trackers using Excel / Google SheetsSupport sales forecasting and performance monitoring through structured data analysisEnsure consistency, accuracy, and reliability across sales and partnerships dataVenue Outreach & CoordinationSupport venue outreach and onboarding, including preparing and updating venue showcasesManage ongoing communication with venues via email and phone, proactively following up when information is missing or unclearTrack details carefully and re-engage venues when responses are incomplete, delayed, or time-sensitiveOffer Review & Cost ProjectorsReview and analyse venue offers, including those in different languages or currenciesBuild and maintain accurate cost projectors, ensuring all variables and assumptions are correctly reflectedFlag inconsistencies, missing information, or potential risks early in the processDeal Enablement & Process SupportSupport Sales and Account Managers during the high back-and-forth phase with venues and offer reviewsSupport may extend to end-to-end ownership of smaller dealsHandle CRM updates, internal documentation, and reporting related to active dealsSupport internal sales-side tool and app testing, helping improve workflows and usabilityContribute to continuous improvement of sales processes, templates, and internal toolsWho This Role Is ForYou're detail-oriented but pragmatic, able to manage complexity without slowing things downIdeally, you have 2+ years of hands-on experience in hospitality, MICE, events, tourism, or venue-based businesses, and understand the pace and dynamics of this environmentYou can work independently, prioritise tasks, and follow up persistentlyYou're comfortable communicating with partners across countries, cultures, and languagesYou enjoy supporting sales and commercial teams without necessarily being the one closing dealsYou care about accuracy, clarity, and doing things properly, even under time pressureWhat This Role Is NotNot a pure administrative roleNot a senior sales closer positionNot a narrowly defined job with rigid boundariesThis is a hands-on, enabling role that directly impacts deal speed, quality, and client experience. We value people who take responsibility and step in where support is needed.Tools & SkillsSolid working knowledge of Excel / Google Sheets (formulas, trackers, structured data handling)Experience using a CRM system (HubSpot preferred; Salesforce or similar acceptable)Comfortable producing and interpreting basic sales and operational reportsResourceful with AI tools (e.G. ChatGPT, Gemini, or similar) for writing support, data structuring, summaries, translations, and analysisAble to critically review AI-generated outputs and improve them when neededNot expected to be an expert in every tool, but curious, proactive, and able to figure things out independentlyWhat We OfferAn international, supportive team culture that values initiative, collaboration, and continuous improvementA hybrid work setup, combining remote work (up to 3 days per week) with time at our Turin HQ (near Porta Nuova)Opportunities to grow alongside the company, expanding your scope and responsibilities over timeFixed-term contract, starting from €28,000 gross per year (depending on experience), with the goal of transitioning to a permanent contract following the initial term.How to ApplyPlease apply by filling in our application form:IMPORTANT NOTE: Working language is English. All internal communication, documentation, and client interactions are conducted in English. Fluency in both written and spoken English is required. CVs in Italian will not be considered.
