Luxury Front Office Lead – Guest-Centric Vip Service

24 ore fa


Lazio, Italia Altro A tempo pieno

OverviewEUR *************** A luxury hotel brand is seeking an Assistant Front Office Manager in Venice, Italy.The successful candidate will oversee Front Office operations and guest services while providing leadership to the team.ResponsibilitiesOversee Front Office operations and guest services to ensure exceptional standards for all guests, with emphasis on VIP guests.Lead, train, and develop Front Office staff to deliver consistent, high-quality service.Manage daily operations, including check-in/check-out processes, reservations, and guest communications.Handle escalated guest issues with professionalism and timely resolution.Collaborate with other hotel departments to maintain seamless guest experiences and operations.QualificationsExperience in a 5-star hospitality environment.Degree in hospitality management is preferred.#J-*****-Ljbffr



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