Night Supervisor...
7 giorni fa
BRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations.They report to the Front Desk Manager, ensuring a smooth handover with other departments.They play a key role in delivering impeccable and well-coordinated service even during nighttime hoursReports to: Front Desk ManagerMAIN DUTIES & RESPONSIBILITIES- Welcoming and assisting guests during check-in/check-out throughout the shift.Managing in-house guest requests.- Supervising the property, managing and monitoring common areas.- Accurate handover and reporting of house status or client-specific information.- Daily financial closure, verification of transactions, and preparation of end-of-day and next-day reports in accordance with company operational procedures.- Cash handling as per operational procedures.- Monitoring surveillance systems to ensure the safety of guests and staff.- Ensuring a smooth handover to the morning team by providing all necessary information on activities, guest requests, open issues, or critical situations, to maintain service continuity and quality.- Ensuring compliance with Borgo Pignano's service standards.- Ensuring compliance with Health and Safety regulations.- REQUIREMENTS- English: C1 ,Italian: C2.A third language is a plus- Previous experience of at least 2 years in a similar role within a luxury hotel or resort is preferred- References- Proficiency in hotel management systems (i.e. Opera Cloud) and Microsoft Office Suite.- Flexibility to work shifts, including evenings, weekends, and holidays.- EU Citizenship or work permit for extra UE citizensOUR OFFER- Fixed term working contract of 7 months as from June **** according to CCNL Settore Turismo (Federalberghi) with the aim of conversion to a permanent contract in ****- 40 hours per week over 5 days with two rotating days off.- Discount equal to 50% in our sister hotels' Restaurant- Internal training on operational procedures and introduction to the Relais & Châteaux circuit.- Training on Quality assessment and sector regulations.- Welfare credit provided based on guest satisfaction.- Company canteen.- Uniform and uniform laundry service.No lodging facilitiesWorkplace: Via Bolognese, 89 - Firenze
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Night Supervisor
2 settimane fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTIONThe Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations.They report to the Front Desk Manager, ensuring a smooth handover with other departments.They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor...
1 settimana fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations.They report to the Front Desk Manager, ensuring a smooth handover with other departments.They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
1 settimana fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTIONThe Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations.They report to the Front Desk Manager, ensuring a smooth handover with other departments.They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
2 settimane fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTIONThe Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
5 giorni fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTIONThe Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations.They report to the Front Desk Manager, ensuring a smooth handover with other departments.They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
4 giorni fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations.They report to the Front Desk Manager, ensuring a smooth handover with other departments.They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
4 settimane fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
4 settimane fa
firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
4 settimane fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated...
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Night Supervisor
4 settimane fa
Firenze, Italia Borgo Pignano Florence A tempo pienoBRIEF ROLE DESCRIPTION The Night Supervisor oversees the property during the night shift, ensuring guest reception and assistance, hotel security, and the accuracy of end-of-day accounting operations. They report to the Front Desk Manager, ensuring a smooth handover with other departments. They play a key role in delivering impeccable and well-coordinated...
