Cbd Assistant

OverviewAs Customer Business Development Assistant (CBD Assistant), you will play a key role in ensuring the smooth functioning of the executive office.You will be the trusted right hand—handling communications, coordinating schedules, and supporting high-level decision-making and the point of references for S&M Directors.This is a dynamic position that requires professionalism, agility, a deep understanding of business priorities and a high level of empathy with the people.Main Responsibilities & ScopeGuarantee an effective connection between Sales & Marketing and Chocolate Academy Teams for:1. all the initiatives linked to the customers;2. admin operations;3. Chocolate Academy website updates;4. payments management;5. samples management;6. Facility activities for the buildingManage the website's requests and all the direct e-mail marketing initiatives.Ensure the perfect coordination of the internal and external company events (S&M meetings, Internal trainings, fairs, competitions and customers factory visits).Fulfill all the CMR requests via Salesforce.Daily manage the admin workflow (non-chocolate invoices, ticket openings management, new vendors management, manual journal entry management, sundry sales management)Provide the organizational support on Team's activities (travel coordinator, travel agency coordination, holiday plans, S&M meetings)Being the point of reference for general services: collaborate managing and coordinating all the activities linked to the facilities operations for the buildingScopeEnsure the full support to the S&M team activities.The position is based in Milan (Italy) and reports directly to the Managing Director.Education, Language, Skills & QualificationsBachelor's degree in business administration, Communications, or related fieldExcellent written and verbal communication skillsProficiency in Microsoft Office, Salesforce and SAPFluency in Italian and EnglishSection 2 - CANDIDATE PROFILEEssential Experience & Knowledge / Technical Or Functional CompetencieProven experience in executive support or high-level administrative rolesStrong organizational and multitasking abilitiesProfessional demeanor and ability to handle sensitive informationBe entrepreneurial in mindset, resolute, capable of working under pressure, and managing many requests simultaneouslyStrong communication skills for coordinating with stakeholders, vendorsLEADERSHIP COMPETENCIES & PERSONAL STYLEDecision-MakingGoal OrientationContinuous Learning and DevelopmentAdditional Comments / Context Of The RoleBased in Milan or hinterlandTravel requirements: occasionallyKEY STAKEHOLDERS - JOB PROFILE DEFINITION & CANDIDATE SELECTIONInternal StakeholdersMDSales and Marketing DirectorsAccount ManagersAcademy chefsAdmin colleaguesExternal StakeholdersA wide variety of vendorsAt Barry Callebaut, we are committed to Diversity & Inclusion.United by our strong values, we thrive on the diversity of who we are, where we come from, what we've experienced and how we think.We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.#J-*****-Ljbffr