Front Office Manager
2 ore fa
CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region.Our goal is to extend hospitality, service, and care beyond the boundaries of our business.Alongside a strong commitment to environmental, social, and civic responsibility, these values guide every decision and activity of our group.By valuing people and managing resources responsibly, the company aims to engage its communities, creating – through a relationship of mutual growth – shared value.Job OverviewWe are looking for De Bonart Naples, A Curio Collection by Hilton, a Hotel Front Office Manager to join the équipe.Qualifications5+ years in a supervisory role within the hotel industryOpen availability, strong work ethic, passion for team-buildingPreferably Hilton background, ONQ experience, front desk, cash handling/audit and training experienceDeep knowledge of the Italian tax system and invoicingAbility to process departmental SOPsExperience in an hotel-opening context (preferred)ResponsibilitiesDirect and administer Front Office operations to deliver outstanding guest service and financial profitability.Manage all Front Office operations: guest service and registration, room inventory and availability, service standards, product quality, cost controls, system use and management, policy implementation, meeting participation and facilitation.Monitor and develop team member performance: supervision, scheduling, coaching, evaluations, recognition and reward.Monitor and assess service and satisfaction trends, evaluate and address issues, implement improvements.Ensure compliance with Company standards.Meet and greet guests and respond to inquiries, requests and issues in a timely, friendly manner and resolve concerns.Initiate and implement up-selling techniques to promote hotel services and maximize occupancy and revenue.Ensure team members are current on hotel products, services, facilities, events, pricing and local area.Complete audit procedures when needed.Recruit, interview and train team members.Exhibit high leadership skills.Gender Equality, Diversity, Equity and Inclusion PolicyAt CHG, we aim to extend hospitality, service, and care beyond our own boundaries.By valuing people and making conscious use of resources, the Company seeks to engage with its communities, creating – through a relationship of mutual growth – shared value.Sustainability PolicyWe are committed to minimizing our environmental impact and promoting positive social change.By monitoring our emissions, waste, and energy consumption, using recycled and recyclable packaging, eco-friendly detergents, and adopting anti-waste policies, we strive to reduce our footprint.At the same time, we collaborate with local, national, and international social organizations to create events, partnerships, and charitable initiatives that truly make a difference in our communities and beyond.This job posting is open to candidates of all genders, in accordance with Italian Legislative Decree ********.By applying for this position at our company, you accept the privacy policy published on our website.#J-*****-Ljbffr
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Front Office Manager
1 settimana fa
Napoli, Italia Hotel Piazza Bellini A tempo pienoStiamo cercando un Front Office Manager con comprovate esperienze pregresse in analoghe strutture. Cerchiamo una persona motivata e con forti doti di leadership e delle competenze necessarie per guidare il reparto della Reception. Descrizione del lavoro: Gestire turni del proprio team; Gestire la fatturazione e le procedure amministrative...
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Front Office Manager
4 giorni fa
Napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
4 giorni fa
Napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
4 giorni fa
Napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
4 giorni fa
Napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
3 giorni fa
Napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
2 giorni fa
napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout UsCHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region.Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
2 giorni fa
Napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
21 ore fa
Napoli, Italia CHG - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
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Front Office Manager
2 giorni fa
Napoli, Italia Chg - Caracciolo Hospitality Group A tempo pienoAbout Us CHG – Caracciolo Hospitality Group S.R.L. is a hospitality management company with a portfolio of various accommodations, including hotels and apartments, throughout the Campania Region. Our goal is to extend hospitality, service, and care beyond the boundaries of our business. Alongside a strong commitment to environmental, social, and civic...
