Field Service Coordinator

2 settimane fa


Lazio, Italia Altro A tempo pieno

At Bloq.it, we've created the world's leading smart locker solution.Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.We're quickly expanding, and after growing at ****% for three years in a row, we're now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.We are in search of aField Service Coordinatorto join our innovative team as our new#bloqstar .What you'll be doingProvide a highly responsive field service coordination;Ensure clear direction and SOPs for validation tasks such as surveys, works, deployments or maintenances performed by our deployment team or technicians is successful and delivered with high quality;Provide prompt response and troubleshoot operational challenges for technicians and store managers via telephone, e-mail, whatsapp and other communication channels;Create clear processes with the support and maintenance organization to request support on technical issues related to the deployment and maintenance of smart lockers, including hardware and software components;Manage exceptional flow when tasks fail due to operational or technical issues and take ownership of the successful delivery of the service thereafter;Handle client escalations and provide feedback and promptly and regular status updates.Perform post-mortems on exceptional cases and provide reports to build learning and help improve our service quality;Contribute to the development and updating of documentation, training materials and standard operating procedures;Keep up-to-date with product developments and company processes to enhance operational and technical knowledge of our field teams.What you'll bring to the tableExcellent problem-solving skills and ability to troubleshoot complex technical issues;Proficiency in English, with good communication skills;Ability to manage multiple tasks and prioritize effectively in a fast-paced environment;Experience in coordinating with contractors and managing maintenance projects;Strong organizational skills and attention to detail;Ability to work independently and as part of a team, with a proactive and flexible approach.It would be great if you would also have:Portuguese proficiency;Experience in a startup culture and adaptability to a fast-paced environment.Why join us?The opportunity to join ourD&Mteam and play a pivotal role incontributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry;A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;Competitive salary and benefits package, tailored to your experience and skills;Make a tangible impact by actively supporting our mission to provide affordable and sustainable solutions.Ready to join the revolution?#J-*****-Ljbffr



  • Lazio, Italia Bloq A tempo pieno

    Descrizione dell'offerta di lavoroA leading smart locker company in Milan is seeking a Field Service Coordinator to enhance field service operations.The ideal candidate will have strong problem-solving skills and proficiency in English.Responsibilities include coordinating technical deployments, managing client escalations, and ensuring quality service...


  • Lazio, Italia Bloq A tempo pieno

    Un'azienda leader nel settore dei locker intelligenti cerca un Field Service Coordinator a Roma per migliorare le operazioni del servizio sul campo.Il candidato ideale avrà forti capacità di problem-solving e una buona conoscenza dell'inglese.Le responsabilità includono il coordinamento delle implementazioni tecniche e la gestione delle escalation dei...


  • Lazio, Italia Manpowergroup A tempo pieno

    Per azienda cliente, rinomato gruppo multinazionale, settore metalmeccanico, ricerchiamo la figura di un/una: TECHNICAL SERVICE COORDINATOR Posizione In un'ottica di rinforzo del nostro Team Customer Care per la nostra sede di Roma, siamo alla ricerca di una risorsa interessata al ruolo di FIELD SERVICE COORDINATOR che dovr supervisionare e coordinare...


  • Lazio, Italia Manpowergroup A tempo pieno

    Per azienda cliente, rinomato gruppo multinazionale, settore metalmeccanico, ricerchiamo la figura di un/una: TECHNICAL SERVICE COORDINATOR Posizione In un'ottica di rinforzo del nostro Team Customer Care per la nostra sede di Roma, siamo alla ricerca di una risorsa interessata al ruolo di FIELD SERVICE COORDINATOR che dovr supervisionare e coordinare...


  • Lazio, Italia Manpower A tempo pieno

    Per azienda cliente, rinomato gruppo multinazionale, settore metalmeccanico, ricerchiamo la figura di un/una:TECHNICAL SERVICE COORDINATORPosizioneIn un'ottica di rinforzo del nostro Team Customer Care per la nostra sede di Roma, siamo alla ricerca di una risorsa interessata al ruolo di FIELD SERVICE COORDINATOR che dovrà supervisionare e coordinare service...


  • Lazio, Italia Ccc A tempo pieno

    Oversees and/or performs a range of diverse activities for the department or organizational unit; serves as a central point of liaison with other departments and external constituencies in the resolution of a variety of day-to-day matters concerning scheduling and administration of the field services unit.Manages field service schedule for particular region,...


  • Lazio, Italia Celli Group A tempo pieno

    Asset Management Coordinator- Project Manager Service Join to apply for the Asset Management Coordinator- Project Manager Service role at Celli GroupIl successo di Celli Group e la sua crescita su scala internazionale sono il risultato non solo di una visione strategica ma anche dell'impegno e dell'entusiasmo di tutti coloro che lavorano nelle aziende del...


  • Lazio, Italia Dacomat Srl A tempo pieno

    Salesforce Field Service Consultant Responsabilità:Raccolta dei requisiti di businessRedazione della documentazione tecnico-funzionaleSupporto alla fase di sviluppo e test al fine di far implementare processi con il prodotto Salesforce Field ServiceGestione a diretto contatto con le unità Business e ICT del clienteCapacità di gestione di processi E2E...


  • Lazio, Italia Jbt Corporation A tempo pieno

    Field Service Engineer page is loaded## Field Service Engineerlocations:IT - Parmatime type:Full timeposted on:Posted 9 Days Agojob requisition id:**********JBT Marel is looking for a customer-focused and technically skilled **Field Service Engineer** to join our Service team, supporting customers primarily across Italy and Greece.This is an exciting...


  • Lazio, Italia Comecer A tempo pieno

    Field Service EngineerJoin to apply for the Field Service Engineer role at Comecer.Handles the technical service at the premises of the final customer; Service, maintenance, repair, testing and calibration of complex equipment with minimum supervision; Report issues of the final customer; Support requests from customers or partners.ResponsibilitiesPerforms...