Implementation Specialist
4 ore fa
OverviewJoin Base- global leader revolutionizing e-commerceWe are a technological powerhouse for sellers worldwide, providing an innovative all-in-one system.Our mission is to simplify the lives of online entrepreneurs by helping them automate processes, dynamically scale their businesses, and efficiently manage sales across multiple platforms.We operate globally, partnering with thousands of marketplaces and industry leaders such asAmazon, eBay, Shopify, DHL, and FedEx, and our international team of experts works inPoland, Europe, the Americas, and Asia.We are proud of our spectacular growth - we\'re more than just another tech company.As one of the fastest-growing platforms in the industry, we\'ve seen dynamic growth over the past three years, expanding our revenue and our global customer base.We are building a culture centered on real impact and collaboration, becauseour team is the heart of our innovation.That\'s why we are looking for you for the positionImplementation Specialist in ITALYIf you are passionate about e-commerce, want to have a real impact on the global market, and become part of this exciting journey, then this is the perfect place for you.By joining us, you will gain the opportunity to work in a dynamic environment where your ideas will matter, and your work will directly contribute to the success of thousands of sellers.You will be part of an international team, working on global solutions and developing in a culture that emphasizes collaboration and the support of talent.In the role of Implementation Specialist, you will lead technical onboarding projects, helping new customers configure their Base.com account, integrate with their online stores and marketplaces, and get value from day one.You\'ll act as the trusted advisor throughout the implementation journey and ensure a smooth go-live experience for each customer.Sounds interesting?If you feel this is a challenge for you and want to continue conquering the e-commerce market with us, apply todayWe are waiting for you.ResponsibilitiesBuild the Market (GTM):Execute the Go-to-Market strategy for Italy.Identify key verticals, generate new leads, and turn cold prospects into long-term partners.Full Sales Cycle Ownership:Manage the end-to-end sales process: from prospecting and discovery to value-led demos, negotiation, and closing.Consultative Selling:Work strategically with eCommerce Managers and Operations Leaders to map how Base.com's solutions (WMS, Order Orchestration, Marketplace Integration) solve their complex operational pain points.Partnership Ecosystem:Build trusted relationships with agencies, 3PLs, and Marketplace partners to create new revenue streams and referral networks.Pipeline & Reporting:Ensure accurate forecasting using our CRM (HubSpot) and maintain clear communication with HQ.Market Feedback:Act as the bridge between Italian merchants and our Product Team, translating local needs into product improvements.Nice to haveExperience working as aSales Engineer, Customer Success Engineer, or Technical Account ManagerFamiliarity with e-commerce automation, shipping software, POS systems, or CRM toolsHas managed ane-shop beforeStartup experienceand comfort working in fast-paced environmentsCoachable,agileand entrepreneurialBenefitsBe a part ofa global, fast-scaling e-commerce SaaS companywith a leading tech productBe a key player in Base.com\'sItalian market expansionHigh autonomy and ownershipof projectsHybrid work modelwith flexibilityCollaborate withinternational teamsand work on high-impact projects#J-*****-Ljbffr
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