Program Manager Data Center Operations

Job ID: ******* | Amazon Data Services, Inc.Application deadline: Dec 29, ****.Are you passionate about improving the quality of business operations?Do you thrive in a fast-paced environment in which you have the opportunity to influence change?Would you like to enable change that drives operational efficiency and optimizes organizational productivity?Amazon is looking for a Program Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional programs in Data Center Operations.This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to management on status, risks and process changes.Cross-team coordination, project management and executive presentation skills are essential.The ideal candidate will leverage extensive program management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead programs from conception to completion.We are actively seeking an experienced Program Manager with a strong background in strategic planning to lead key initiatives that align with our long-term business objectives.This role is ideal for individuals who excel in transforming visions into actionable plans and guiding those plans to fruition.In this role, you will be identifying critical business opportunities and challenges, and devising innovative solutions to address them.You will work closely with various internal teams and stakeholders, harmonizing different perspectives and ensuring cohesive efforts towards common goals.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key ResponsibilitiesManage and oversee various cross-functional programs, ensuring successful delivery.Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.Foster collaboration to optimize resource allocation and project success.Bridge gaps in team dynamics, processes, and systems, preventing common program pitfalls.Identify and mitigate risks, preventing them from escalating into major issues.Regularly communicate with managers, business leaders, and other stakeholders to support key business initiatives.Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.About the TeamWhy AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences: Amazon values diverse experiences.Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Work/Life Balance: We value work-life harmony.Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.When we feel supported in the workplace and at home, there's nothing we can't achieve.Inclusive Team Culture: AWS values curiosity and connection.Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.Our inclusion events foster stronger, more collaborative teams.Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer.That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications3+ years of program or project management experience, defining and implementing process improvement initiatives using data and metrics.Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level, SQL, LLMs and Tableau.Experience using data and metrics to determine and drive improvements.Experience working cross functionally with tech and non-tech teams.Preferred Qualifications3+ years of driving end-to-end delivery and communicating results to leadership.3+ years of driving process improvements.Experience in stakeholder management.Experience building processes, project management, and schedules.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.The base salary range for this position is listed below.For salaried roles, your Amazon package will include listed sign-on payments and restricted stock units (RSUs).Final compensation will be determined based on factors including experience, qualifications, and location.Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.Learn more about our benefits at .Colorado: $109,700 - $183,300 annually.National: $98,700 - $210,800 annually.#J-*****-Ljbffr