Cloud Solution Architect

Overview Cybersecurity is no longer just a technical challenge - it's a strategic opportunity.As a Cybersecurity Cloud Solution Architect (CSA), you'll be at the forefront of helping organisations protect their data, people, and AI-powered futures.You'll join a team that operates at the intersection of cloud innovation and cyber defence, collaborating across engineering, sales, and customer success to deliver measurable outcomes.Whether it's leading engagements across XDR (including EDR, ITDR, Email Protection, App Security, and Workload Protection), or helping customers navigate complex regulatory landscapes, your work will directly influence how organisations respond to threats at cloud scale.This role offers the chance to grow as a strategic advisor - someone who not only understands Microsoft's security solutions but also how to apply data-driven insights to shape customer conversations and drive adoption.You'll be empowered to lead with autonomy, contribute to architectural design sessions, and influence the Microsoft security roadmap through customer feedback.Find out more about our culture and values, and the environment you will be working in.Responsibilities You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.You will deliver technical presentations and demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment and customer adoption Identify cross sell/upsell/Unified opportunities through customer engagement.You will align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation and re-use to accelerate customer outcomes.Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment.Outcome is consensus on solution design and next steps toward production.Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.Qualifications Extensive experience in cybersecurity working with enterprise scale organisations Proven ability to execute programmes and projects, including experience in programme management and understanding of executive processes Demonstrated experience using data to drive decisions, including analysing customer usage data to inform engagement strategies and improve product adoption Possession of a recognised industry certification in cybersecurity, such as CISSP or CISA, to validate technical credibility at a senior level.Proficiency in written, reading, and conversational English and Italian This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.Microsoft is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.