Front Office Manager M/V

3 giorni fa


Lazio, Italia Mangia'S A tempo pieno

Mangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p. A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle.Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.On the southeastern coast of Sicily, nestled between the blue of the Mediterranean Sea and centuries-old olive groves, Costa Ragusa comes to life with two unique experiences: an exclusive 5-star resort and a charming village that embodies authentic allure .We are seeking a Front Office Manager (FOM) to join our team at the property located in Ragusa for the upcoming **** season.The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence.Planning Front Office operations based on occupancy forecastsSupervises Front Office team and ensures service standardsParticipates in recruitment, training, and performance reviewsMonitors costs, revenue, and financial performance of the Rooms divisionProven experience in luxury hospitality, preferably in 5-star hotelsStrong knowledge of front office operations and guest service standardsProficiency in Opera PMS and other hotel management systemsFluency in English; additional languages are a plusSeasonal ContractAccommodation availableOngoing training and access to professional development courses


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