Membership Host

Membership HostJoin to apply for the Membership Host role at The Social Hub (B CorpTM)Come reimagine hospitality with us as our new Membership host of our Florence Belfiore locationYour Mission Should You Choose To Accept It...Located in a bustling neighborhood and surrounded of local bars, restaurants & shops and a few steps from the Centre of the city, The Social Hub Belfiore operates around 549 rooms, a Boulevard with commercial activities, a thriving co-working community, restaurants and a ***** sqm rooftop with a pool and green areas.We're so much more than just a hotel.Are you ready to reimagine hospitality with us and establish TSH in the heart of the Florentine community?What You'll DoYou create a warm, inclusive atmosphere where members feel supported, valued and listened.You'll know your members and you create true connections with them at every interaction.You actively engage with members to understand their needs, gather feedback, and address concerns, ensuring a high level of customer satisfaction.You'll help our members with guests, any requests and/or queries regarding our facilities (you may even pick up some new tech skills along the way).You'll be a secret concierge to the city, answering all of your guests' questions about the best places to visit, eat, shop or party.You'll coordinate the daily operations of the membership spaces with your team, including regular walkthroughs of the space to ensure the Membership Experience standards.You'll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way).Who You AreYou're a natural connector, hard working, responsible and a natural problem solver.You're an octopus that loves to get your dexterity skills into action.You have a background in hospitality, preferably in a hotel environment.You love responsibility and handle stressful peak periods like a pro.Fluent in English – Know any other languages?The more the merrierHard working, responsible and a "let's do this" mentality.You're a European citizen or legally allowed to work in Italy.What We OfferThe opportunity to work at a dynamic, multi-national company.Not just another hotel - we're a game changing innovator, challenging every convention and defining the future.The chance to learn and grow in your role with the potential for future growth.Awesome discounts in all our properties in Europe and not just for you, but also for your friends and familyA wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.Who you are, is how we want you to be.To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture.Your authenticity keeps our team diverse.Come as you are.Seniority levelEntry levelEmployment typeFull-timeJob functionDesign, Art/Creative, and Information TechnologyIndustriesHospitality#J-*****-Ljbffr