Customer Experience Specialist
4 ore fa
YOUR RESPONSABILITIES Manage and resolve customer escalations efficiently and professionally Conduct root-cause analysis in collaboration with other teams to identify and address underlying issues Serve as the primary contact for customers regarding technical and service-related inquiries Document and monitor issues to detect trends and support proactive, preventive measures Ensure timely communication and follow-up, while contributing to process improvements based on customer feedback Contribute to the improvement of interal processes based on customer feedback and recurring issues YOUR QUALIFICATIONS & SKILLS Bachelor's degree in Engineering, Business Administration or a related field Minimum 2–3 years of experience in customer support, technical service or quality-related roles Solid understanding of quality processes and technical troubleshooting as welll as experience in working with cross-functional teams such as R&D, Quality and Production Strong problem-solving abilities, customer-oriented mindset, collaborative team player, proactive with excellent time management and prioritization skills Excellent communication skills in English; proficiency in German or Italian is a plus OUR COMMITMENT Innovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits SHAPING THE FUTURE, TOGETHERWHY ALPITRONIC Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions.With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).WHAT MAKES WORKING FOR US SPECIAL Are you a motivated and ambitious person who finds it stimulating to take on responsibility?Do you enjoy seeing the direct impact of your work on the final product?Then you are the person we are looking for.We are a fast-growing company where innovation and technology come together to develop cutting-edge solutions.We offer our teams ever-new and stimulating challenges, value talent, and recognize achievements.Here, your contribution truly makes a difference: your skills are appreciated and your work helps shape the future.Join our team and grow with usThe position is open to individuals of any gender, sexual orientation, age, ethnicity, nationality, and religious belief.We operate in full compliance with the principles of diversity, inclusion, equity, and non-discrimination, in accordance with Legislative Decree No. ********.
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Customer Experience Specialist
2 ore fa
Bolzano, Italia Omest Gmbh Srl A tempo pienoWir sind OMESTGemeinsam mit unseremjungen und motivierten Teambetreust du als Customer Experience Specialist unsere Firmen- und Privatkunden in den operativen Kern-BereichenVersand, Fulfillment und Retourenmanagement.Wir bieten Dir die Möglichkeit dich in einem jungen und motivierten Team mit leistungsgerechter Entlohnung und weiteren Benefits zu entfalten....
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Content Moderator
2 ore fa
Bolzano, Italia Velenosi & Meredith Consulting A tempo pienoContent Moderator / Customer Service Specialist with German - Portugal (on-site)Bolzano, Autonomous Province of Bolzano – South Tyrol, ItalyJob Openings Content Moderator / Customer Service Specialist with German - Portugal (on-site)About the job Content Moderator / Customer Service Specialist with German - Portugal (on-site)We're Hiring: Content Moderator...
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German Customer Service Specialist
2 settimane fa
bolzano, Italia LJ Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January 2026Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist
3 ore fa
Bolzano, Italia Lj Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January ****Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist
3 ore fa
Bolzano, Italia Lj Global Horizon A tempo pienoLocation: Lisbon, PortugalEmployment Type: On-siteStart Date: 8 January ****Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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German Customer Service Specialist...
5 minuti fa
Bolzano, Italia Lj Global Horizon A tempo pienoLocation: Lisbon, Portugal Employment Type: On-site Start Date: 8 January ****Position OverviewWe are seeking a Customer Service Specialist fluent in German and English to support clients using our products and services.The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools.This...
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Sales Advisor – Elevate Customer Experience
5 giorni fa
Bolzano, Italia Miroglio Group A tempo pienoUn'importante azienda di moda cerca un Sales Advisor per il brand Fiorella Rubino, dedicato a promuovere un’eccellente customer experience. Il candidato ideale ha esperienza nel ruolo, un mindset imprenditoriale e un forte orientamento ai risultati. Offriamo un periodo di onboarding specifico, formazione continua e opportunità di crescita professionale....
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Sales Advisor – Elevate Customer Experience
5 giorni fa
bolzano, Italia Miroglio Group A tempo pienoUn'importante azienda di moda cerca un Sales Advisor per il brand Fiorella Rubino, dedicato a promuovere un’eccellente customer experience. Il candidato ideale ha esperienza nel ruolo, un mindset imprenditoriale e un forte orientamento ai risultati. Offriamo un periodo di onboarding specifico, formazione continua e opportunità di crescita professionale....
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Boutique Sales Consultant
2 ore fa
Bolzano, Italia Boggi Milano A tempo pienoA contemporary men's fashion retailer in Milan is seeking a motivated Sales Advisor.This role involves providing excellent customer service, building strong relationships, and achieving sales targets in a dynamic environment.Ideal candidates should have at least 1 year of sales experience and a passion for retail and fashion.The company offers training and a...
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Boutique Sales Consultant
5 ore fa
Bolzano, Italia Boggi Milano A tempo pienoA contemporary men's fashion retailer in Milan is seeking a motivated Sales Advisor. This role involves providing excellent customer service, building strong relationships, and achieving sales targets in a dynamic environment. Ideal candidates should have at least 1 year of sales experience and a passion for retail and fashion. The company offers training...
