Customer Service Representative
1 settimana fa
The customer service is the central information hub between customers, sales, technical, planning, production, logistics and finances. The customer service representative is responsible for providing exceptional and efficient service to customers by addressing inquiries, resolving concerns, and ensuring overall satisfaction. Issuing quotes, entering orders, overseeing the transports, invoicing, answering e-mails and many more interesting tasks are part of the daily job. Providing after-sales services and upkeeping of various record systems round it off.ResponsibilitiesPrepare customer quotations in cooperation with sales and technical teamClarify product details, amounts and delivery dates with customers & sales representativesOrder entry, order confirmation to clients and order trackingFollow-up with planning on improving dates if not in line with request dateClose follow-up with finance on receiving advanced paymentsTracking inventoryStrong understanding of order requirements and logistics, schedule changes and urgent ordersCoordinate and evaluate shipping requirements with customersUpdating records in various systemsFollow-up on timely dispatch of Make & Ship orders and execute necessary release of Make & Hold orders to be shipped based on customer requests/consignment warehouse and aged inventoryPrepare necessary export documentation for customs clearance based on delivery and payment terms, bank requirements, etc.Ensure daily invoicing of goods shippedRespond to customer inquiries promptly and ensure proper follow-up and satisfactory solution to outstanding issues. Keep record of customer transactions and the respective actions taken by CSREnsure all necessary approvals are in place and storedUnderstanding of revenue recognition and audit requirementsEnsuring that master data is correct in system (example: name & address, VAT number, incoterms, payment terms, revenue method & location etc.)Entering approved pricelists in SAP as a dealFollowing the Eurasia Business RulesDifferent SOX testing procedures in a timely mannerKeep track of customer overdue and take necessary action to receive paymentEnter correct proof of delivery date in SAP according to the different incotermsPreparing export documents for intercompany shipmentsGoods receipt into Europe from production sites in Asia and AmericasHelp testing different systems if necessary (Integrated System Testing)Claim handlingBackup for colleagues for different countriesContinuous improvement in the service quality and overallRequired SkillsStrong organizational and administrational strengthPro-active problem analysis and problem-solving skills with the ability to meet deadlinesAttention to details and accuracy – sense of urgencyGood communication skills – verbal and writtenSolution-oriented approach and the ability to handle complex queriesQualificationsProfessional experience in customer service or in a directly related capacityCompetence in MS office-based PC applicationsSAP-ERP system knowledge would be a plusFluent in English and ItalianEducation Requirement Commercial education#LI-DH2
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Sales Representative for Helthcare Company
4 settimane fa
Cagliari, Italia Altro A tempo pienoSales Representative – Healthcare Company We are seeking a Sales Representative to promote our healthcare products in Sardinia, Italy.ResponsibilitiesGuarantee promotion of client portfolio and manage bids.Develop business in the assigned geographic area.Achieve sales targets and implement sales strategies.Drive customer and patient growth and ensure...
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Italian Customer Support Pro — Relocate to Sofia
2 settimane fa
Cagliari, Italia Altro A tempo pienoAn international recruitment agency is seeking an Italian-speaking Customer Support Representative to join their team in Sofia, Bulgaria. You will provide excellent service to customers and receive full training. The role offers a relocation package, competitive salary, and opportunities for career advancement in a friendly workplace. Ideal candidates should...
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Italian Customer Support Pro — Relocate to Sofia
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Cagliari, Italia Nordicrecruiters A tempo pienoAn international recruitment agency is seeking an Italian-speaking Customer Support Representative to join their team in Sofia, Bulgaria. You will provide excellent service to customers and receive full training. The role offers a relocation package, competitive salary, and opportunities for career advancement in a friendly workplace. Ideal candidates should...
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Sales Representative for Helthcare Company
2 settimane fa
Cagliari, Italia Altro A tempo pienoSales Representative for Helthcare Company3 days ago Be among the first 25 applicantsDirect message the job poster from AdeccoWe're hunting a Sales Representative for helthcare companyThe Sales Rep role is responsible for guaranteeing the promotion of the Client portfolio, the management of the bids and the development of the business in the assigned...
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Credit Risk Customer Service Team Lead
2 settimane fa
Cagliari, Italia Altro A tempo pienoUn'agenzia di reclutamento è alla ricerca di un Team Manager Customer Service – Credit Risk. Il candidato ideale ha una laurea in Economia o Ingegneria Gestionale, esperienza nella gestione di team e solide competenze analitiche. Sarà responsabile della supervisione delle attività di customer service, della gestione del team e dell’ottimizzazione...
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Credit Risk Customer Service Team Lead
2 settimane fa
Cagliari, Italia Altro A tempo pienoUn'agenzia di reclutamento è alla ricerca di un Team Manager Customer Service – Credit Risk. Il candidato ideale ha una laurea in Economia o Ingegneria Gestionale, esperienza nella gestione di team e solide competenze analitiche. Sarà responsabile della supervisione delle attività di customer service, della gestione del team e dell’ottimizzazione...
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Customer Service Specialist
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Cagliari, Italia Altro A tempo pienoAdecco Italia Spa – Divisione Permanent Consulting – perStorica realtà di Belluno, costituita da più plant, che mantiene un legame profondo con il territorio e rappresenta un simbolo di professionalità e competenza, incentrato sulle persone, con prodotti tecnologicamente all’avanguardia, sta selezionando una risorsa da inserire all'interno...
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Sales Representative for Helthcare Company
4 settimane fa
Cagliari, Italia Altro A tempo pienoWe're hunting a Sales Representative for helthcare companyThe Sales Rep role is responsible for guaranteeing the promotion of the Client portfolio, the management of the bids and the development of the business in the assigned area.This permanent position, is responsible for achieving sales targets and the implementation of sales strategies in order to...
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Transportation Representative, AmazonNowCO, RoW APEX
4 settimane fa
Cagliari, Italia Vendita al dettaglio e all'ingrosso Import-export A tempo pienoTransportation Representative, AmazonNowCO, RoW APEXJob Description for Transportation Representative – NOCNOC OverviewNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely...
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Sales Representative For Helthcare Company
2 settimane fa
Cagliari, Italia Altro A tempo pienoWe're hunting a Sales Representative for helthcare company The Sales Rep role is responsible for guaranteeing the promotion of the Client portfolio, the management of the bids and the development of the business in the assigned area. This permanent position, is responsible for achieving sales targets and the implementation of sales strategies in order to...
