Solutions Specialist Support Engineer...
3 ore fa
Career Opportunities: Solutions Specialist Support Engineer ******) Reporting to the Solutions Tech Support Manager, the Solutions Tech Support Engineer oversees technical support for IoT/Cloud applications deploying services to Partners and Customers in Retail (mainly), Healthcare, and (in case) Manufacturing and Transportation & Logistics markets.The Support covers remote/ on-site installations (pilots, beta-sites, post-sales), troubleshooting, documentation review, internal Lab setup and validation, demos, training courses (e.g. to Field Application Eng), license management, technical requirements' review.The Solutions Tech Support Engineer works closely with team members and cross-functional stakeholders, including Product Marketing, Development and QA, to ensure effective support of software solutions.The role requires strong collaboration skills and the ability to build and maintain positive working relationships with both internal colleagues and external technology partners.Main Responsibilities:Support Software Solutions Lifecycle:- Demonstrate a strong understanding of on-premises, edge and cloud-based software solutions, including installation, security and day-to-day usage.- Provide field support for both back-end modules running on local servers or cloud environments and front-end functionalities.- Apply structured problem-solving approaches to address issues reported by users in the field.- Review test results and root cause analyses and resolve highly complex technical issues.- Proactively suggest new or enhanced features to increase the perceived value of the products.- Drive innovation by proposing ideas that may lead to the development of intellectual property related to the company's solutions.Requirements:Education: Technical Diploma or Bachelor's degree in Computer Engineering or Computer Science;Languages: Italian, English (proficient written and spoken);Years of experience: At least 3 years of experience in technical support of complex software solutions;Experience: Demonstrated experience with complex on-premise and Cloud-based software solutions using Tomcat, MySQL, Java, Python, Azure.At least basic knowledge required for the following technologies: microservices, Docker, Kubernetes.Experience with DevOps tools: cloud-based DevOps are strong wishes.Microsoft Server and Linux competence on OS side.#J-*****-Ljbffr
-
Monte San Pietro, Italia Datalogic A tempo pienoCareer Opportunities: Solutions Specialist Support Engineer ******)Reporting to the Solutions Tech Support Manager, the Solutions Tech Support Engineer oversees technical support for IoT/Cloud applications deploying services to Partners and Customers in Retail (mainly), Healthcare, and (in case) Manufacturing and Transportation & Logistics markets.The...
-
Monte San Pietro, Italia Datalogic A tempo pienoA leading technology firm in Monte San Pietro is seeking a Solutions Specialist Support Engineer to oversee technical support for IoT/Cloud applications.The ideal candidate will ensure effective support for software solutions and must possess strong collaboration skills.A Technical Diploma or Bachelor's degree in Computer Engineering or Computer Science is...
-
Veterinary Diagnostic Field Solutions Specialist
2 minuti fa
Monte San Pietro, Italia Idexx A tempo pienoUn'azienda leader nella diagnostica veterinaria cerca un esperto specialista per gestire e sviluppare relazioni con clienti veterinari nella regione Emilia-Romagna.In questo ruolo, dovrai vendere attrezzature diagnostiche, supportare i consulenti e collaborare per raggiungere gli obiettivi di vendita.È richiesta una laurea o esperienza equivalente e almeno...
-
Software Engineer
2 settimane fa
Monte San Pietro, Italia agap2 Italia A tempo pienoParte del Gruppo MoOngy, Agap2 è presente sul mercato europeo in 14 paesi con servizi di consulenza ingegneristica impiantistica. Dal 2018, Agap2 Italia opera sul territorio nazionale nei seguenti settori: Energy, Oil&Gas, Steel, Hydrogen, Power Generation, Construction. Stiamo cercando un Software Engineer con solida esperienza nello sviluppo e...
-
Senior Engineer
2 ore fa
San Miniato, Italia Baker Hughes A tempo pienoA multinational energy company located in Florence, Italy, is seeking a skilled engineer to provide technical expertise and develop solutions in the pre-ITO process. Key responsibilities include leading analytical activities, communicating with senior leaders, and delivering cross-technology solutions. Candidates should possess a Bachelor's degree in...
-
Procurement Specialist
1 settimana fa
San Pietro Mosezzo, Italia MacDermid Envio Solutions A tempo pieno**Business Overview**: MacDermid Envio Solutions is focused on delivering environmental technologies, water and materials recycling, waste management equipment, chemistry and services to our customers and markets. MES incorporates 3 former businesses: DMP Corporation, a major provider of wastewater treatment solutions, Industrial Specialty Chemicals (ISC)...
-
Product Support Engineer
3 settimane fa
Castel San Pietro Terme, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoLocation: Bologna, Italy (Hybrid) Type: Full-time Who We Are At Hitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one-tonne units to colossal 780-tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized...
-
SAN GIOVANNI, Italia Abb E-Mobility B.V. A tempo pienoA leading EV technology company is looking for a Remote Service Engineer to support their global charging network. In this role, you will diagnose technical issues, guide customers, and collaborate with engineering teams. The ideal candidate should have a technical education in Electrical Engineering and 2-3 years of experience in a related field....
-
Sales Specialist
1 settimana fa
Sesto San Giovanni, Italia ABB A tempo pieno**Sales Specialist - Digital Solutions**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Customer Support Specialist
7 giorni fa
Sesto San Giovanni, Italia ABB A tempo pieno**Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
