Logistics Specialist
6 giorni fa
Join one of the worlds most trusted logistics and courier brands in Greece.Location:Piraeus (Work from Home available across Greece)Monthly Salary:**** EUR up to 100 EUR Transportation BonusSalary increase to **** EUR after 36 monthsSchedule:Monday to Friday 08:****:00 (rotational)Start Date:21 November ****Application Deadline:12 November ****About the ProjectStep into the world ofglobal logistics excellence.Youll represent a leading international courier company operating in220 countries and territoriesdelivering fast reliable and innovative shipping solutions.Whether its express deliveries real-time tracking or helping businesses move goods efficientlyyoull be at the heart of it all connecting people and possibilities.What Youll DoAs aCustomer Experience Expertyour day revolves around providing top-tier service throughcalls emails and back-office support.Every interaction matters youll be the voice and problem-solver for thousands of customers across Europe.Daily ResponsibilitiesHandle customer inquiries aboutpickups deliveries and shipment tracking(basic and complex).Supportbilling invoice and claims requestswith empathy and precision.Guide customers throughaccount setup and onboardingsteps.Assist withtechnical issuesrelated to company systems.Addressservice feature questions complaints and pricing inquiries.Ensure all cases are managed in line with company procedures quality standards and performance KPIs.Youll work with asupportive Supervisorfor escalations and procedural questions because teamwork and learning never stop here.What Makes This Role Stand OutFully Paid Training14 working days to set you up for success.1-week nesting periodpost-training to build confidence before live calls.Performance-based growthupskilling opportunities to handle advanced cases.Certification is requiredbefore going live ensuring top-notch service quality.Monthly coaching and scorecard trackingyour performance and progress truly matter.Part-time options availablefor work-life flexibility.What Were Looking ForItalian (C1)andEnglish (B2)fluency.Strong communication skills with a customer-first mindset.Ability to multitask stay organized and adapt to fast-paced environments.Comfort with technology and digital systems.A positive attitude and commitment to continuous improvement.Benefits & PerksWe make your relocation and work-life experience seamless:Relocation Packages (Choose your plan)1.All expenses covered:flight hotel stay and real estate agency fee.***** EUR relocation allowanceagency fee (perfect if you already have housing).Plus:Comprehensive health insuranceand employee discounts.Professional growthwithin a world-leading innovative company.Free online Greek language coursesto enhance your cultural experience.Modern inclusive workspacewith break areas and relaxation zones.Community events & social initiativesbe part of something meaningful.Proudly certified as aGreat Place to Workfor diversity inclusion and employee engagement.Hiring Process1 Submit your application.2 Take a shortlanguage proficiency test(Italian & English).3 Completeinterview roundswith the hiring team.Ready to Move ForwardJoin a company thats not just delivering parcels but deliveringcareers connections and possibilities.Apply today and start your next professional journey witha global logistics leader.Key SkillsShipping & Receiving,Inventory Control,Data Entry,AS400,Transportation Management Systems,EDI,Microsoft Outlook,Warehouse Experience,Office Experience,Dispatching,Microsoft Excel,LogisticsEmployment Type :Full Time#J-*****-Ljbffr
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