Customer Operations Salewa Internship

7 giorni fa


Bolzano, Italia Oberalp Group A tempo pieno

The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products.We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt.As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building.We are a team of more than **** employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.We are looking for an intern who will support our Customer Operations Wholesale for at least 6 months.With this internship, you will get a 360° overview of the customer experience starting from the order of clients through the coordination of the delivery to the after-sales service.The Customer Operations team checks orders in terms of quality, quantity, prices, and delivery date and will track the status until the final delivery.This experience will give you the possibility to understand the needs and requirements of the end consumer and the guidelines and processes regarding our Customer Operations.Tasks And ResponsibilitiesSupport the order and client data entry in the ERP systemAssist the first-level support for issues and general requests about the company, brands, and productsSupport clients, Sales Representatives, and Store Managers in order management regarding availabilities and order stateGive support in deliveries and the logistic department as well as the administrative area for



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