Addetto/A Customer Care | Full Time | Legnano

Customer Care (Multilingual)Gi Group S.P.A., agency for the prestigious multinational client in the fashion and luxury sector, is hiring aCustomer Serviceprofessional (Fr/En).The role involves a strategic customer-service function in the European market.Responsibilities:Pre-sales consultancy and assistance to customers to facilitate purchase and ensure a positive experience.Post-sales support: resolve order issues, manage returns and complaints, monitor shipments, and provide follow-up communication.Multilingual customer care: interact with European customers via phone, email, and chat in French or German.Internal collaboration with marketing, logistics and sales teams to improve operational processes and customer service.Requirements:Advanced level (C1+) in French and English; additional European languages considered a plus.Previous experience in customer service, brand ambassador or similar roles, preferably in fashion/luxury.Excellent relational, communication, and problem-solving skills, strong customer orientation, and attention to detail.Familiarity with CRM software and e-commerce platforms.Passion for fashion and luxury, proactive and able to work in dynamic multicultural environments.Benefits:Recruitment under a fixed-term contract or apprenticeship with potential for permanent placement.CCNL Telecomunicazioni.International work environment, growth and professional development opportunities.Initial training and ongoing support to excel in the role.Working hours:Full time, Monday-Friday, 9:*****:00 or 10:*****:00.Location:Milan, San Babila (on-site operations required).Customer Care Back Office – English/FrenchGi Group S.P.A. is recruiting aCustomer Serviceprofessional in English and French for a leading outsourcing client.The role focuses on customer request management and back-office tasks.Responsibilities:Managing customer orders and requests.Handling complaints.Recording customer information in the designated system.Performing back-office activities.Requirements:Advanced (C1+) in English and French; knowledge of additional European languages is a plus.Experience in customer service, brand ambassadorship or similar roles.Strong communication, problem-solving and attention to detail.Familiarity with CRM software and e-commerce platforms.Ability to work in dynamic multicultural environments.Benefits:Fixed-term temporary contract.International work environment with growth and professional development opportunities.Working hours:Part-time, rotating shifts from Monday to Sunday.Location:Milan, zone Lancetti.Customer Care – Back Office, Multilingual (German/French)Gi Group S.P.A. is hiring aCustomer Serviceprofessional fluent in German and French to support a leading outsourcing client's fleet services.Responsibilities:Managing inbound phone customer service.Back-office tasks: provide information, resolve issues, and handle reports to Fleet Services Managers.Requirements:Advanced (C1+) in German and English; other European languages a plus.Experience in customer service or brand ambassadorship.Excellent relational, communication, and problem-solving skills.Familiarity with CRM and e-commerce platforms.Ability to work in dynamic, multicultural settings.Benefits:Temporary contract (4 months, possible extension).International work environment, growth and professional development.Working hours:Part-time, 75% (30 h/week), flexible from Monday to Friday, 08:*****:00.Work mode:Hybrid (smart working + on-site, 6 days/month).Location:Vimodrone.Customer Care – Back Office, Multilingual (Spanish/Italian)Gi Group S.P.A. is seeking anCustomer Careoperative in Italian and Spanish for a leading telecom company's fleet services.Responsibilities:Inbound phone customer service.Back-office activities: provide information, resolve problems, and process reports for Fleet Services Managers.Requirements:Excellent Spanish (written and spoken).Good Italian (written and spoken).Proficiency with Microsoft Office (Excel, Word, Outlook).High school diploma.Preferred prior customer service experience.Experience in automotive sector a plus.Soft Skills:Strong communication (written and oral).Problem-solving ability.Relationship management skills.Flexibility and teamwork orientation.Contract:Temporary fixed-term 4-month contract (possible extension).Salary:CCNL Telecomunicazioni, tier 3.Hours:Part-time, 75% (30 h/week), Monday-Friday, 08:*****:00.Work mode:Hybrid (smart working + on-site, 6 days/month).Location:Vimodrone.Customer Care – Back Office, Multilingual (English/Italian)Same structure and details as the Spanish-Italian version, with English instead of Spanish.Customer Care – Back Office, Multilingual (German/Italian)Same structure and details as the French-German version, with German instead of French.Customer Care – Back Office, Multilingual (English/Italian)Same structure and details as the English-Italian version above.Customer Care – Back Office, Multilingual (French/Italian)Same structure and details as the French-Italian version above.Customer Care – Back Office, Multilingual (French/German)Same structure and details as the German-French version above.Customer Care – Back Office, Italian & SpanishSame structure and details as the Italian-Spanish version above.Back Office Commerciale – Customer Care (Italian/English)The role concerns back-office commercial tasks and customer care with Italian and English language skills.Responsibilities include order processing, capacity analysis, and customer relationship management.Qualifications mirror those listed in the earlier back-office positions.The contract is a direct, indefinite, salary range ************* € RAL.Working hours are 40 h/week (full time).The location is Manerbio, with a commercial office in Milan.#J-*****-Ljbffr