Field Service Engineer

Join us as aField Service Engineer , supporting customers acrossNorthern and Central Italy , within the Automation Solutions division, specifically in thePower & Water Solutions area .If you enjoy hands-on work in the field, this role lets you combine electrical/automation skills with IT/OT (Windows Server, networking, virtualization), cybersecurity, and direct customer interaction.You'll make sure Emerson's control systems and technologies, such as OvationTM DCS/SIS and the Power & Water Cybersecurity Suite, are properly installed, commissioned, maintained, and upgraded, so they run safely and reliably at customer sites.In This Role, Your Responsibilities Will Be:Install & CommissionEmerson field instruments (pressure, temperature, level, flow) and control systems, includingOvationTM DCS/SIS .Maintain & Calibrateinstruments and systems; perform routine health checks and performance assessments.Diagnose & Resolvefaults (troubleshooting) bothon-siteandremotely(phone/internet), ensuring timely incident resolution.Execute System Upgradesand enhancements acrossWindows Server/clients ,virtualization ,network configuration , andPower & Water Cybersecurity Suite(Backup & Recovery, Patch Management, Endpoint Security).Provide Technical Supportto customers, including participation in on-call rotations and emergency call-out services.Deliver Customer Trainingon the operation, service, and application of Emerson products.Support Projectsat customer sites: acceptance testing, installation, commissioning, configuration/application support, and modifications.Use Service & Internal Toolseffectively (e.g., SMS, Guardian, CRM, INAZ, Clarity, Service App) and maintain accurate documentation and reporting.Collaborate Internallyin a matrix organization (sales, projects, warehouse, administration) to ensure seamless service delivery.Ensure Complianceat all times with HSE (Health, Safety & Environment) standards and Trade Compliance procedures; actively use the Emerson Safety App.Who You Are:You act quickly and decisively to deliver results and build strong relationships with customers.You actively listen, check for understanding, and adapt your communication to meet different needs.You stay calm under pressure, solve problems effectively, and manage your time to meet deadlines.You learn new technologies with ease and always act with integrity, keeping safety and compliance as top priorities.For This Role, You Will Need:Degree or technical diploma inElectronics ,Electrical Engineering ,Automation , orIndustrial IT(or equivalent experience).Practical experience withinstallation, commissioning, maintenance, and calibrationof industrial instruments.Knowledge ofmeasurement principles(pressure, temperature, level, flow).Skills inIT/OT environments : Windows Server, networking, virtualization, Active Directory, and basic cybersecurity.Fluent Italianand goodEnglish .Willingness totravel extensivelyacross Italy, with occasionalinternational/offshoreassignments.Ability to worknon-office hours , including weekends when required.Avalid driver's license .Preferred Qualifications that Set You Apart:Experience in thePower & Energysector (generation plants, utilities, OEM/EPC).Background incontrol panels/electrical cabinets : wiring, panel building, and commissioning.Hands-on experience with server/workstation deployment, network setup, and industrial cybersecurity controls.Familiarity withautomation systems(DCS/PLC); willingness to learn OvationTM and DeltaV.What We OfferA varied and creative role in the exciting and fast-growing field of automationExcellent opportunities for personal growth and long-term career development within EMERSON, a global leaderA supportive and welcoming atmosphere within our dynamic teamAn international environment where motivated people truly make an impactFlexible working hours and the option to partially work from homeA neutral company car available for both business and private useAttractive salary and additional benefits (meal vouchers, health & insurance programs).Our Culture and Commitment to YouAt Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow.We foster an environment that encourages innovation, collaboration, and diverse perspectives, because we know that great ideas come from great teams.Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.We believe diverse teams working together are key to driving growth and delivering business results.#J-*****-Ljbffr