Operations Associate, Bari

LocationItalyEmployment TypeFull timeLocation TypeOn-siteDepartmentOperationsLime is the largest global shared micromobility business, operating in close to 30 countries across five continents.We're on a mission to build a future where transportation is shared, affordable and carbon-free.Our electric bikes and scooters have powered more than one billion rides in cities around the world.Named a **** Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.We are looking for a data-driven, hands-on, entrepreneurial minded individual to join ourBariOperations team.As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and in the field, and be the local eyes and ears on the ground to understand the local needs of our riders.You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride.This role is a great opportunity to be at the forefront of shaping the future of mobility inBari.This is a warehouse-based position that requires an onsite presenceMondaythroughFriday.What You'll Do:Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicleBuild a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles forBariDefine new processes and best practices to drive operational excellence within the warehousePartner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s)Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s)Provide complaint management and customer incidents investigation supportPartner with the local Government Relations representative to manage key Legal, Regulatory and Safety issuesMaintain positive relationships between customers, regulators/city officials, employees, and Lime managementCollaborate with Engineering and Product teams to drive local initiatives for revenue growthAbout You:1-3 years of professional work experience; ideally 1+ year of experience within an Operations positionExperience leading teams or groups preferredDemonstrated expertise with theBariregion and ability to anticipate operational needs and/or challenges within this areaGrit and an entrepreneurial spirit with the ability to work in an ambiguous environmentHigh-energy and sound decision maker with the ability to make data-based decisions with a cost focused mindsetFluent verbal and written English &Italianlanguage skillsFamiliarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from dataExcellent communication and stakeholder management skillsUS/Canada Based: Valid driver license and clean driving recordIf you want to make an impact, Lime is the place for you.Not sure if you meet all the qualifications?If this role excites you we encourage you to apply.Explore all opportunities on our career page.Lime is proud to be an Equal Opportunity Employer.We believe different perspectives help us grow and achieve more.That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences.If you require a reasonable accommodation during the application or hiring process, please email for assistance.#J-*****-Ljbffr