Information Technology Support Technician
1 settimana fa
Job DetailsPosition: IT Support Technician L1 (On-site)Role Type: BackfillWorking Days: 5 Days in a weekContract duration: 1 year (extendable)Contract Type: Freelance / B2B contractExperience Required: More than 3 years as IT Support.Site Address: Modena,Italy (On-Site)Languages required: English (B2), Italian (C1)Key ResponsibilitiesProvided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.Handled IMAC activities (Install, Move, Add, Change) and break / fix tasks for end-user devices.Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements.Delivered support using tools such as SCCM, Intune, and ServiceNow for asset tracking, ticket resolution, and remote assistance.Administered approved software installations, updates, and security patching in coordination with IT policies.Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients.Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement.Offered VIP support and acted as the primary onsite contact during critical escalations or outages.Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance.Assisted with Active Directory tasks, basic user account management, and smart hands support.Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference.Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling.Followed ITIL practices for incident, problem, and service request management in corporate environments.#J-*****-Ljbffr
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoInternational IT Recruiter || B2B/C2C || 360 Recruitment || IT Services Management || EMEA, US, UK & APAC || Talent Acquisition || Google IT Support... Job Title: Experience Required: 1–3 years in IT infrastructure support, with focus on hardware, software, and operating system. Role Overview: As a Level 1 Desktop Support Engineer, you will be responsible...
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Information technology support technician
3 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Details: Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: 5 Days in a week Contract duration: 1 year (extendable) Contract Type: Freelance / B2 B contract Experience Required: More than 3 years as IT Support. Site Address: Modena, Italy (On-Site) Languages required: English (B2), Italian (C1) Role – Onsite Deskside Support...
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title:L1 Desktop Support EngineerExperience Required:1–3 years in IT infrastructure support, with focus on hardware, software, and operating systemissue resolution.Role Overview:As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues inaccordance with hardware warranty terms and customer security compliance...
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title: L1 Desktop Support Engineer Experience Required: 1–3 years in IT infrastructure support, with focus on hardware, software, and operating system issue resolution. Role Overview: As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues in accordance with hardware warranty terms and customer security compliance...
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title:L1 Desktop Support EngineerExperience Required:1–3 years in IT infrastructure support, with focus on hardware, software, and operating systemissue resolution.Role Overview:As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues inaccordance with hardware warranty terms and customer security compliance...
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Information technology support technician
3 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title: L1 Desktop Support Engineer Experience Required: 1–3 years in IT infrastructure support, with focus on hardware, software, and operating system issue resolution. Role Overview: As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues in accordance with hardware warranty terms and customer security compliance...
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title: L1 Desktop Support Engineer Experience Required: 1–3 years in IT infrastructure support, with focus on hardware, software, and operating system issue resolution. Role Overview: As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues in accordance with hardware warranty terms and customer security compliance...
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title:L1 Desktop Support EngineerExperience Required:1–3 years in IT infrastructure support, with focus on hardware, software, and operating system issue resolution.Role Overview:As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues in accordance with hardware warranty terms and customer security compliance...
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title: L1 Desktop Support Engineer Experience Required: 1–3 years in IT infrastructure support, with focus on hardware, software, and operating system issue resolution. Role Overview: As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues in accordance with hardware warranty terms and customer security compliance...
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Information Technology Support Technician
4 settimane fa
Modena, Italia Sharp Brains A tempo pienoJob Title: L1 Desktop Support Engineer Experience Required: 1–3 years in IT infrastructure support, with focus on hardware, software, and operating system issue resolution. Role Overview: As a Level 1 Desktop Support Engineer, you will be responsible for resolving basic IT issues in accordance with hardware warranty terms and customer security...
