On Line Client Advisor

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health.By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries.It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney **** to Milano Cortina ****.Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams.In that case, you have the right spirit to join Technogym because you have the IMBESTIOYou will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy.Move with us for a better worldYour RoleWe are looking for an energetic and results-oriented On Line Client Advisor to join our Sales Team in Cesena (Italy) and play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience to our clients.You will be a driven and consultative salesperson with excellent communication skills, strong teamwork and a passion for sports, fitness and wellness.You will cover a crucial role in selling Technogym products and services, providing a premium customer experience, understanding the customer's needs and offering the best solution for their desires.In this role you will handle all the requests from new and/or existing customer and you will follow up on leads from marketing campaigns by creating a strong interaction (via call/ email/ chat).Your ImpactGuarantee the achievement of quarterly inside sales targetsFulfill lead generation activity aimed to increase the customer baseManage B2C/B2B inbound calls, delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer's satisfactionManage outbound calls to generate new business opportunitiesSupport our sales force on the field scheduling visitsManage and nurture the CRM Database to ensure information is accurate and up to dateCollect and share adequate market feedback with relevant departmentsOversee the process from order to installation checking the customer satisfaction and upselling additional products or services where applicableAbout YouIdeally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical.You are a driven and consultative salesperson with excellent communication skills and strong teamwork.You are cool-tempered and able to handle rejection.What you should bring:2-3 years' experience in telesales or another sales/customer service roleBachelor's Degree, ideally with business development experienceExcellent (phone) sales techniques and communication, interpersonal skillsExperience in working in a team in sales-oriented environmentsOutstanding negotiation skills with the ability to resolve issues and address complaints and doubtsLong term customer relationship approachAbility to identify process improvementsFluency in EnglishKnowledge of CRM managementInterest in and passion for technological evolution and innovationKnowledge of Salesforce would be a plusTechnogym is an Equal Opportunities EmployerTechnogym is an equal opportunities employer.We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true#J-*****-Ljbffr