Customer Success Engineer
4 giorni fa
Customer Success Engineer - Italian SpeakingJoin Darktrace to apply for theCustomer Success Engineer - Italian Speakingrole.Darktrace is a global AI-powered cybersecurity leader protecting around 10,000 organizations worldwide.The Customer Success Engineer (CSE) is a key member of the Customer Experience (CX) team, responsible for helping existing Darktrace customers adopt and get maximum value from the platform and services.ResponsibilitiesAct as a Darktrace and security expert, consulting customers on cybersecurity solutions.Develop and maintain deep knowledge of the Darktrace platform, ensuring self-sufficiency across all coverage areas.Conduct deployment discovery and architecture design reviews to maximize value across Network, Email, and Cloud deployments.Maintain relevant Darktrace certifications and stay current with industry knowledge.Use consultative guidance to shape customer priorities and align technical solutions.Discover and document customer needs, map solutions, and drive adoption.Own KPIs and renewal metrics to improve deployment and value delivery.Collaborate across teams—Customer Success Managers, Renewals, Analysts, Operations, and Sales—to meet customer goals.Communicate effectively with all personas, from IT admins to C-suite executives.Document and update internal systems, maintaining organized records.Provide mentorship to junior CSE team members.QualificationsRelevant experience in Customer Success Engineering, Technical Account Management, or similar cybersecurity role.Strong knowledge of on-premise and cloud networking (AWS, Azure, GCP).Experience in cybersecurity industry preferred.Additional expertise in Email Security, Incident Response, or Cloud Security Architecture a plus.Excellent communication skills and ability to build lasting business relationships.Fluency in Italian and English essential.BenefitsFour weeks holiday plus public holidays.Birthday day off.Accident, death & disability insurance.Meal vouchers.Employee Assistance Program.Seniority levelMid-Senior level.Employment typeFull-time.Job functionManagement and Manufacturing; Computer and Network Security.Get notified about new Customer Success Engineer jobs inMilan, Lombardy, Italy.#J-*****-Ljbffr
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milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips...
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Milano, Italia Evolved Success A tempo pienoCompany Description At Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom. Our business revolves around providing, success education that equips...
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Milano, Italia Evolved Success A tempo pienoCompany DescriptionAt Evolved Success, we believe that success in corporate is only the beginning.Many professionals reach the top of their retail or marketing careers only to realise there's another mountain ahead — one that calls for more purpose, creativity, and freedom.Our business revolves around providing, success education that equips professionals...
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Customer Success Engineer
6 giorni fa
Milano, Lombardia, Italia Optibus A tempo pienoAbout Optibus:Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Customer Success
4 giorni fa
Milano, Italia E-Novia A tempo pienoJoin to apply for the Customer Success & Application Engineer role at e-Novia As a Customer Success & Application Engineer, you will be responsible for the successful implementation and adoption of Smart Robots solutions at customer sites, directly or through our network of partners and integrators.You will coordinate technical delivery activities, provide...
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Customer Success
6 giorni fa
Milano, Italia Altro A tempo pienoJoin to apply for the Customer Success & Application Engineer role at e-NoviaAs a Customer Success & Application Engineer, you will be responsible for the successful implementation and adoption of Smart Robots solutions at customer sites, directly or through our network of partners and integrators.You will coordinate technical delivery activities, provide...
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Customer Success
2 giorni fa
Milano, Italia E-Novia A tempo pienoJoin to apply for theCustomer Success & Application Engineerrole ate-NoviaAs a Customer Success & Application Engineer, you will be responsible for the successful implementation and adoption of Smart Robots solutions at customer sites, directly or through our network of partners and integrators.You will coordinate technical delivery activities, provide...
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Customer Success Engineer
4 giorni fa
Milano, Italia Akamas A tempo pienoWe're redefining cloud and Kubernetes resource optimization with AI.Join us!Akamas is a software platform that reshapes IT resource optimization through AI, automation, and the domain expertise we've developed by working with some of the most demanding enterprise customers worldwide, achieving unprecedented levels of performance, efficiency, and cost...
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Customer Success Engineer
1 settimana fa
Milano, Italia Akamas A tempo pienoAbout the roleWe are looking for aCustomer Success Engineerwith strong technical expertise in cloud-native architectures to work closely with our enterprise customers and help them maximize the value of Akamas solutions.You will combine technical expertise with business insight, driving customers' adoption of our platform, optimizing their processes, and...
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Customer Success Engineer
1 settimana fa
Milano, Italia Akamas A tempo pienoWe're redefining cloud and Kubernetes resource optimization with AI.If you are a Cloud Engineer, Solution Engineer, or Technical Consultant with a passion for Customer Success, join us!Akamas is a software platform that reshapes IT performance optimization through AI, automation, and the domain expertise we've developed by working with some of the most...
